“Came for the combo lunch and appetizer for'$25. Andrea, our server, has kept tabs on us the whole meal and she has a wonderful personality. Our meal was great, artichoke dip and Oriental salads though Andrea checked, we had no room for dessert. We will see this place again soon. Everyone here has seems to be friendly helpful .. and they smile!!!! Thank you Andrea!“
“Losing a pet is losing a family member. After rescheduling twice because the goodbye felt too hard, we finally had to say goodbye to our sweet Aigon a couple Sunday’s ago. To give him the best final send-off, we took him to the park and wanted to treat him to his favorite meal: steak.
I called Applebee’s and explained that I just needed a tiny, plain piece of steak for a very special dog’s last meal. When I went to pick it up, the manager came out with the food. She didn't just hand me a bag; she shared a moment of pure empathy with me. She refused to let me pay and gave me a hug as we both wiped away tears.
That kindness made a world of difference during my daughter's first experience with loss. It wasn't just about a steak; it was about being seen in my grief. Aigon loved us unconditionally, and that manager showed us that same kind of pure heart. I’m a lifelong customer now, not because of the food, but because of the soul behind the service“