“2-10-2026
With a heavy heart ❤️ an issue popped up.The General Manager and I talked.
Problem solved with amazing communication.
Normally, a called doesnt go that well. Whomever trained this store manager did a fine job.
I recommend this Jersey Mike's over others.“
“The customer service given by Dominic was very polite and courteous .(hopefully spelled correctly) Customer service seems to be nonexistent or dying these days and i appreciated that even though the location was really busy , he went the extra mile to toast my sandwich as asked last minute (online order)
Please get him a raise or a higher position he deserves it with the professionalism !“
“Brody & Logan were incredible tonight; they help attend us even though we came in a couple minutes before closing and they were very friendly! Speedy service and they are always kind and courteous when we come to eat dinner! 10/10 team members and great customer service skills! They are also very understanding about my boyfriend’s gluten allergy! They were super talkative and the store was VERY clean! They always get my order right! Always super fresh and tasty!“
“My husband and I were served by a wonderful girl named Dakota....she was handling the orders at the counter like a pro. And she had a bright smile for the customers. She made our visit much more enjoyable than a typical one. Thank you Jersey Mike's and thank you Dakota!“
“I had been charged through the app but the app said my order didn’t go through so I called the store to see what they could do. I believe I spoke the store manager and she handled it immediately. She offered to make the food free of charge if we could pick it up. We got down there and the three girls working that day were the sweetest. They all apologized for the inconvenience and got us out quickly. I hadn’t been in the store in a long time but I can see a lot of changes. The manager told me that this location was bought out by a new owner. Clearly this owner cares more. The store is cleaner, more efficient and the employees are much nicer. I no longer feel like I need to order online anymore to avoid all of the past problems I’ve had. Thank you!“
“Thank you Ahmadou, Karsten and Andrew. I had an amazing experience! The service was professional, friendly, and exceeded my expectations. Communication was excellent, and every detail was handled with care and efficiency. I truly appreciated the dedication and attention to customer satisfaction. I highly recommend them to anyone looking for reliable, high-quality service and will definitely come back in the future!“