Jersey Mike's Subs in Glendale

“I ordered my sandwiches online, both were made with specific details and it was indicated what time the order would be available. I showed up 5 minutes earlier than the time. My order was in a bag and ready to go. The sandwiches were made according to my details. Great job.“

“I've had my account open since 4/24 and wasn't aware that I had to opt in to receive emails that's why I didn't receive my b'day points 🙃 I was able to fix it and didn't expect to receive anything until next year but Marcus was very kind to honor it. And just ontime since I was feeling the jittery 😳 Marcus was friendly patient and understanding.“

“Staff absolutely went above and beyond for me and my food allergies today. I came in feeling defeated that my app wasn’t working and they totally took care of me, showed up with a positive attitude, and made me a bomb sandwich. I’m super grateful and will definitely come back. I got better treatment at this location than I do the one right by my house. Staff absolutely went above and beyond for me and my food allergies today. I came in feeling defeated that my app wasn’t working and they totally took care of me, showed up with a positive attitude, and made me a bomb sandwich. I’m super grateful and will definitely come back. I got better treatment at this location than I do the one right by my house.“

“We had an excellent experience at the Jersey Mike’s at 20020 North 59th Avenue, Suite 107. This location easily has the best customer service of any Jersey Mike’s in the Valley.

We were helped by Ami, and from the moment we walked in she was incredibly friendly and welcoming—even though it was during the rush hour. She stayed upbeat, paid close attention to our order, and made sure everything was done right.

What really stood out was when our gift card wasn’t working. Without us even asking, Ami took the extra step to manually enter the card number so we could still use it. That level of initiative and care is rare and made a big impression.

It was especially noticeable because we’ve had the opposite experience at another Jersey Mike’s in Surprise, where the staff seemed like they couldn’t care less whether you were there or not—even when the store wasn’t busy.

Huge credit to Ami and the team at this location. Great service like this is why we’ll keep coming back.“

“Over the past three weeks I’ve noticed a change in the stores atmosphere since one particular individual is no longer working at this store. The employees feel much much more happier, music playing, and the food is made with joy. So yes, I will continue to come to this store. Thank you for improving. What needed to be improved.“