El Pollo Loco

2410 W Northern Ave, Phoenix
(602) 242-8054

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Recent Reviews

I love El Pollo Loco and visit multiple locations. The past 2 times I have eaten at this specific location though -- I have had some pretty rough stomach/bathroom related experiences.... IDK why or what is different about this location compared to others... I will say tho that the staff are friendly and welcoming and the location seems clean... so I just dont know what to make of it....
Been here about 5 times now. Food is always consistent. Staff is friendly and attentive when I walk in, not sure why other reviewers felt differently. Fountain machine is always off and your cup will need to be filled behind the counter.
I have been coming here for years. And they have always made great food.

Customer service is great. They are always doing the best they can.

But, I wish the owner would fix it up a bit and make it better for the employees.

Rain falls on you in the drive-through and why walk inside when the parking lot looks like it went through an earthquake. The speaker box looks more beat up the Canelo. The shrubs look like they are dead....

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