El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Double Chicken Tostada Salad
Double Chicken Avocado Salad
Taco Complete Family Combo
Chicken Avocado Burrito
Original Pollo Bowl
Macaroni and Cheese
Double Chicken Bowl
3 Piece Chicken Meal
Chips and Guacamole
Rotisserie Chicken
El Pollo Loco Reviews
326 ratings
Share your opinion about El Pollo Loco
There chicken and side orders are good! El pollo loco is good thats why I'm Loca cause I ate Pollo Loco lol.🤣🤣🤣🍗🍗🍗
I have been getting takeout every few months from here for the last couple years and this is one of very few fast food joints in the valley where I have experienced exceptional customer service every single time. My food is always good and your team always has it prepared fast. Kudos to whoever does the hiring.
I am a frequent goer to this location, at least once a week I pick up food for myself and my coworker. We enjoy the food, the closeness and for the most part the quickness. Today my coworker had placed and online order and I went to pick it up, seeing that the drive through was full I went inside to pick up the order only to find out it had already been given away. I had heard the male worker say it could’ve been a mistake because they had two pick up orders that started...read full review
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
El Pollo Loco is a restaurant that serves delicious and flavorful chicken with a good grilled flavor. Customers can enjoy a variety of meals, including large rice, large pinto beans, and large diced dark meat, which make for a great combination. The restaurant also offers catering services, and their frijoles are a hit at family events. The prices are good, and the dinner plates, side dishes, drinks, and desserts are all great value. The guacamole ranch tostada salad bowls are a popular favorite, and customers appreciate the big selection of sides that come with it. The restaurant is family-friendly, with a fast and efficient drive-thru service that accepts cash, card, and debt payments. The team members are friendly, caring, and hardworking, making sure customers leave with full and happy stomachs.
Many customers enjoy the simple meals like the tacos, which are described as very yummy. They also appreciate the clean and nice kitchen view through the drive-thru window and the friendly attitude of the staff at the window. Despite some issues with order mistakes, the employees are praised for their professionalism and willingness to fix problems, often going above and beyond to ensure customer satisfaction. One customer mentioned spending over $30 on an eight-piece meal that no longer includes breast meat, noting that menu changes over the years have affected their experience. Still, customers find value in the quality of food and the attentive service.
The restaurant has vegetarian options, great dietary restrictions listed on the menu, and is wheelchair accessible. Although parking can be challenging, the excellent service and friendly staff help make up for the inconvenience. Employees work well together, providing fresh and hot food to customers. Overall, El Pollo Loco remains a popular place for flavorful chicken, tasty sides, and good service, with many customers feeling the care and love put into their food and experience.