Starbucks Coffee Company
$ • Coffee Shops
Hours:
3175 E Thomas Rd, Phoenix
(602) 956-1529
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nice cool 😎 I love Starbucks
Service was slow and I requested to purchase to venti waters and said I’d pay for the cups. The barista had to check with the “new rules.” Said I had to buy a bottle water, then I could have two tall waters. Makes no sense. I will not be spending any money there in the near future! Customer service has gone to the dumps!!!!!
Menu
Hours
| Monday | 4AM - 9:30PM |
| Tuesday | 4AM - 9:30PM |
| Wednesday | 4AM - 9:30PM |
| Thursday | 4AM - 9:30PM |
| Friday | 4AM - 9:30PM |
| Saturday | 5AM - 9:30PM |
| Sunday | 5AM - 9:30PM |
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Starbucks Coffee Company at Thomas & 32nd St. is known for its friendly and kind staff, including employees like Maddyn, Ezra, Day, Carlos, Genesis, and Griffin, who provide excellent customer service, especially at the drive-thru. Many customers appreciate the warm interactions, particularly with children, making visits enjoyable. The Venti Iced Matcha with Coconut Milk is highlighted as a favorite drink, showcasing the quality of beverages offered.
However, it is primarily a drive-thru location, which may disappoint those looking for seating to relax between appointments, as there is no indoor seating available. Some customers have experienced issues with incorrect drink orders and have reported a lack of helpfulness regarding restroom access, which has affected their overall experience.
While the drive-thru service is prompt and efficient, the atmosphere can feel off for some, leading to mixed feelings about the location. Overall, the Starbucks Coffee Company strives to deliver a positive experience but has room for improvement in some areas.