Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 2802 E Indian School Rd, Phoenix, Arizona, 85016, US
Telephone: (602) 952-5268
Price range: $
Rating: 3.5

$ • Coffee Shops

Hours:
2802 E Indian School Rd, Phoenix
(602) 952-5268

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a mix of positive and negative experiences. Customers appreciate the friendly and helpful staff, with some employees, such as Dani, Hailey, and Hannah, providing excellent customer service that encourages repeat visits. The store is generally clean, and the atmosphere can be welcoming thanks to attentive staff. However, service can be slow, especially at the drive-thru, which often results in long wait times. Orders sometimes have oversights, like missing items, indicating issues with attention to detail that may stem from leadership and process execution. Some customers mention that the store allows homeless individuals to stay inside for extended periods, which they find uncomfortable. There are also occasional concerns about staff politeness and the overall customer experience, including limited restroom access for non-customers. Despite these issues, many customers are willing to return because of the good service and quality drinks, such as the delicious coffee and well-prepared Pulmonary office order. Overall, the store provides decent service but faces challenges with speed, accuracy, and maintaining a comfortable environment for all customers.