Starbucks Coffee Company
$ • Coffee Shops
Hours:
4123 W Thunderbird Rd, Phoenix
(602) 298-1262
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Awesome staff ! Best location I’ve ever been to, the crew is intentional about knowing your name, I’m literally greeted by name when I walk in. My regular is often already prepared or in the process before I even get to the register. 👌🏼 10/10 or 5 stars rather
Menu
Hours
| Monday | 4AM - 11:30PM |
| Tuesday | 4AM - 11:30PM |
| Wednesday | 4AM - 11:30PM |
| Thursday | 4AM - 11:30PM |
| Friday | 4AM - 11:30PM |
| Saturday | 4AM - 11:30PM |
| Sunday | 4AM - 11:30PM |
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These reviews highlight a Starbucks Coffee Company location that offers exceptional customer service and a welcoming atmosphere. Customers frequently praise the staff for their attentiveness, friendliness, and willingness to go above and beyond. One employee, in particular, was noted for their great energy, polite conversation, and attentive care, making a positive impression on a customer who wanted to give credit for outstanding service. The baristas are skilled at customizing drinks, with several reviews mentioning how they consistently get orders right, especially for special or personalized drinks like the hot Vente pistachio with whipped cream.
The staff members are also recognized for their helpfulness in resolving issues. For example, Alyssa, the assistant store manager, was praised for her quick response and excellent customer service when a customer encountered a problem at another location. She kindly redirected the customer, confirmed that a special request could be fulfilled, and helped turn a disappointing experience into a positive one.
Beyond coffee, the location offers unique experiences such as visiting a gorgeous mansion decorated for Halloween, with a haunted house tour that visitors find enjoyable and well-done. The cheerful atmosphere is reinforced by staff who greet customers enthusiastically, making each visit feel special. Overall, this Starbucks stands out for its friendly staff, personalized service, and inviting environment, making it a favorite for many customers.