Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 3135 W Peoria Ave, Phoenix, Arizona, 85029, US
Telephone: (602) 943-4362
Price range: $
Rating: 3.3

$ • Coffee Shops

Hours:
3135 W Peoria Ave, Phoenix
(602) 943-4362

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About Starbucks

Starbucks Coffee Company offers a variety of experiences depending on the location. Some customers have had issues with service, noting that they had to drive to other locations due to poor experiences at this one. There have been complaints about incomplete or incorrect orders, such as receiving only a bagel with cream cheese without the bagel or cream cheese, and difficulties with mobile orders. Staff responses to these issues have been mixed, with some employees appearing upset or annoyed when customers ask for correct orders. The quality and consistency of drinks, particularly the Brown Sugar Shaken Espresso, have also been inconsistent, with some customers unable to taste the intended brown sugar syrup, even after requesting remakes.

This location appears to be set up mainly for drive-thru and delivery orders, lacking indoor seating and posted menus, which makes it less inviting for in-person visits. It’s not a place to sit and enjoy coffee, but rather a quick stop for takeaway. In contrast, some reviews highlight positive experiences, mentioning friendly staff and quick, efficient service. One employee was praised for their outstanding attitude during a busy launch day, and the team was described as energetic and well-organized, making customers feel welcome and appreciated.

Overall, the location's focus on fast service and drive-thru traffic results in a less cozy atmosphere and inconsistent customer experiences. While some staff members provide excellent service, others have been less accommodating, leading some customers to seek better service elsewhere.