Ono Hawaiian BBQ

$ • Hawaiian

About Ono Hawaiian BBQ

Ono Hawaiian BBQ receives mixed reviews, with customer experiences varying widely. Some diners report long waits and unfriendly service, with one customer waiting 40 minutes for takeout and feeling unappreciated, while another notes a 5-minute or more drive thru wait. However, other customers praise the friendly service and quick preparation, with one highlighting excellent customer service from Eddie and his crew for a pharmaceutical order that was hot, accurate, and expertly packed. The food also gets mixed feedback. The teriyaki chicken is a favorite, described as really good and thoroughly loved, often ordered in large meals for gatherings. The Hawaiian chicken plate and teriyaki chicken plate are also noted as tasty, comparable to other local spots. Crab Rangoons and the $8 deal are highlighted as good value, though the crispy shrimp was over-fried and not very good, and one customer found the chicken terrible. The food is too spicy for some, with a preference for the old sweet BBQ. One customer dislikes being forced to order macaroni with the app, wishing for a white rice option. Overall, the restaurant offers good food at times, but service and spice levels are inconsistent.