Customers` Favorites
Customers` Favorites
“NEW UPDATE WITH FIVE STARS!
Thank you, Mochinut, for listening to customer feedback and fixing the issue. I really appreciate the improvement! You did a great job, especially with the packaging, the drinks were sealed securely in a plastic bag, and the donut box was properly sealed as well. This shows great care to ensure the delivery person doesn’t touch the items directly. Keep up the good work!
Also, hands down to Mochinut’s customer service! I left them a review last week, and they responded immediately and fixed the issue right away. I really appreciate how quickly and professionally they handled it. Great job, Mochinut team!
Previous review:
I really hope Mochinut can improve their packaging and hygiene. When I received my order, especially the drinks, they were not properly sealed or wrapped in any protective plastic. It’s very important for food and beverages to be securely packed and sealed, especially when delivered, because we don’t know who might touch the items along the way.
For example, the donuts were placed in a big plastic bag, which is good, but it would be much better if each item was individually wrapped or sealed to ensure cleanliness. Adding a hygiene seal or safety pack would really help protect the food and show care for customers’ health.
Maintaining good hygiene is not only about presentation but also about customer safety. Proper packaging helps prevent contamination and builds trust, plus it protects the company from possible complaints or issues if someone gets sick.
I love Mochinut’s products, but please take extra care with the hygiene and packaging for future orders.“
Customers` Favorites
“Delicious donuts! We had an apple fritter and a raspberry romeo and coffee. Not much seating, but while we were there it was mostly people coming in for takeout. There was more outdoor seating for nicer weather. Very pleasant young man helped us since it was our first time there.“
Customers` Favorites
“Best donut shop in Tempe. The people who work here are so nice, too, and friendly. Some of the donuts they offer remind me of when I was a kid. Most places don't offer these types of donus, and they certainly aren't as good. Plus, they keep for a few days and still taste as great as the day I bought them.“
Customers` Favorites
“Best donuts in El Paso! Great customer service!“
Customers` Favorites
“The turkey sandwich was great using the jalapeño croissant bread.“
Customers` Favorites
“Good donuts for an awesome price. Service is top notch!“
Customers` Favorites
“Really love there donuts there the BOMB. I was craving them so much with a coffee ☕ to start my day.“
Customers` Favorites
“Wow 🤯 what an amazing donut shop. Found this place while riding through Tempe near Tempe Market place. I like finding some place that takes a simple thing (a donut here) and does its own unique spin on it! Jaxson was awesome by the way! Great customer service“
Customers` Favorites
“I think its the best i love their iced coffee and they have great sercice :)“
Customers` Favorites
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“We absolutely love this donut shop! We did a doughnut tour of all of the grape donut shops in the Phoenix and Tempe area first off the bat. The customer service is amazing family owned so so sweet. You don’t get customer service like they give at the shop in many spots anymore. Next, as we did the tastings, we found that of all the donuts that we tried at multiple different shops multiple different flavors. They were by far our number one pick in this area as well. Highly recommend taking the time and effort in any distance out of the way to go to Sesame donuts! also have gluten-free and vegan options“