Panera Bread in Tempe

“There was an angry customer ahead of me, and the way the team handled it was amazing. They stayed calm, kept their smiles, and handled the situation with real grace and dignity. Even with that going on, they still made sure I felt valued. Thank you to the team there.“

“We placed a large order for 23 people the day of our high school's basketball game at Marcos De Niza down the street. We usually call and plan an order in advance, but the original food we planned to get did not work out. I was worried it may be alot to place the order for 23 people. I started the order online and could not figure out how to write the girls name for their individual order. I panicked a little and called the store. I talked to Chandler to ask how to do this. He talked me through it and I could not figure it out, so he let me know that I could place the order online and then they could add the names on their end if I give that information to them.

Before our game stopped by to give them our order list with names. When I walked in, Joshua immediately knew I was there with the girls' names for our large order. I was so impressed that Chandler had conveyed this information and that Joshua was so attentive as soon as I walked in the store. I gave Joshua our order list with each girls name next to their order.

I came back to pick up the order 3 hours later and the order was PERFECT. Each girl had a bag with their order and their names on it. All of the food was ready to go and they gave us large bags to easily transport the food. Joshua was friendly and suggested we contact their catering manager and we can order through the manager in the future.

I was so stressed about this order being right and getting the correct item to each girl. The online ordering was easy, the store employees were fabulous and the girls loved the food.

I cannot say enough about how pleased I am with this experience and how grateful I am that it went so smoothly.

THANK YOU to Chandler, Joshua and team!! The Saguaro Girls Basketball Team is extremely grateful! We will be back next time we play Marcos De Niza :)“

“The kindest woman in the neighborhood was sharing the free food you all were giving her that's so kind of Panera we haven't seen or heard from her in past three days I was wondering if a few of us could pick up some items sometime this week? We would really appreciate it were thankful for the bibles and resources she gave us but it's like she just disappeared“