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“This Panera had great atmosphere AND service. I have the unlimited sips club and have been to many different locations. I noticed the music was louder than locations I was used to. When I requested the volume be lowered, they not only adjusted without question, but the manager sought me out to make sure all was good AND she checked up on other customers. Every employee was busy cleaning tables, windows, AND clearing customers plates for them AND checking up on how they were doing. It is clear that this Panera is managed well and that’s what made it a genuinely wonderful experience.
Also, for fellow Panera goers this location had a cozier layout than some :)“
“I wanted to give an quick shout out to Kim over at the Lake Pleasant Pkwy location. I had a decent last minute sized breakfast sandwich order for work. Panera bread ran out of an item and Kim went out of her way to semi make/upgrade of their bakery items to make up for the out of stock souffle. She always is so polite and has a smile on her face. Even when they are slammed she's so polite and nice! Thanks Kim keep up the amazing work. I hope Panera bread recognizes you for your hard work and dedication.“