Customers` Favorites
Customers` Favorites
“We had a lucheon provided by our agency for about 20 people. The assortment and quality of food was top notch. The food was hot and fresh with an abundance for seconds and thirds plus left overs. lol Everyone was very satisfied. Thanks to Chris and also the staff at Top Wok!!!“
Customers` Favorites
“DO NOT COME HERE unless you want to support a cheap company. I work for Door Dash and just finished completing a merchant order from there. I carried 10 heavy boxes of spring rolls to their store on L2 Brentwood Mall. $200 worth of food and $0 tips from them. This is a disgrace and I will never take an order from Will H again at this store. If I can go lower than 1 star I would but Google forces me to give 1. Embarrassing to have restaurants like these exist.“
Customers` Favorites
“Friendly staff, serves quickly. Broth is tasty. Not stingy on the orders. Self serve sauce bar. Menu can be confusing, meats are by the plate while some items are by each individual item (ex. 1 fishball). Ice-cream was a bit icy but Ur here for the hotpot.“
“Great place for frozen dimsum. Have been coming here for a few years now and will continue coming back whenever I need a restock.
Places like this used to be more common here when I was a kid but as our city changes so does the landscape of local business. Stop by and enjoy home made dimsum while shops like this are still around.“
Customers` Favorites
“Came here for dim sum on the weekend and parking is very very busy. There is street parking if you're willing to walk a couple blocks.
Make sure to make reservations, especially if you have a large party.
Dim sum is pretty good, and the size are fine too.
Service is average, but it is probably because how busy it is.“
Customers` Favorites
“I’ve been trying to give this place a try for a long time. Between the limited hours of operations and my busy work life, it’s been long awaited to get here. I personally love XLB so this was a must try spot for me since many have told me I had to try it.
Quality - the food is all made fresh as you order. So this also means you don’t want to visit here if you are in a rush. You should expect a 20MIN wait before food Is presented to you upon sitting down. The food quality is well made overall. The pan fried buns were a tad more burnt than I’d like personally and the XLB flavour is not my preference. But it doesn’t takeaway from how well they are made which is why I still give it a 4 star even if the flavours aren’t my preference.
Service - the staff overall were all friendly and attentive. No issues at all with how they were. But for those who want speed, this place is not it. They even have a sign to pre-warn you. (I was okay with saying as I wasn’t super hungry)
Cleanliness - The restaurant was fairly clean considering the age of the space.
Overall I think people in the area should give it a try if they are open. But i personally have other favorite places in town out of just sheer flavour.“
Customers` Favorites
“Very very busy for a Sunday of course. Just a note. Reservation only means you get priority but not an exact guarantee for a table. The food is tasty. For dim sum you have good portions. Service is fast. Very loud and lively like a typical Chinese restaurant. Lots of parking too“
Customers` Favorites
“Friendly accommodation and delicious, big portions food.“
Customers` Favorites
“Highly recommend this place for their pan fried pork buns!! It was worth the little wait. The quantity is good for the price, a bargain compared to fancy restaurants. Just trust the lineup and popularity of this food court! Be careful with the hot juice inside the dimsum, they even have a sign to warn customers. They make the food in front of the customers so you can see how fresh and legit this is!“
Customers` Favorites
“The food is delicious and place is big and comfortable ,special the manager is excellent and wonderful,The service men and girls so nice and patient Thanks ???? I will back more and bring my family ??????again this Metrotown area best Chinese sea food restaurant if you order before 11:00am you also will wave the tea fee and 10 % off any way
Food is delicious and place is clean and big the service people is awesome ??????
Dietary restrictions: The hot pot either by pork or chicken is very delicious
Parking: Under ground free parking lots
Kid-friendliness: Very friendly“
Customers` Favorites
“The owner of this restaurant is really kind! Every time I come here, I can feel the warmth like spring breeze. The owner is always smiling and warmly welcomes every customer. He will carefully ask about customers' needs and try his best to meet everyone's requirements. Having a meal here, you can not only taste delicious food, but also gain a sincere concern, which makes people feel extremely warm.“
Customers` Favorites
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“I’ve been to pretty much all the Neptune locations, and the Brentwood one is by far my favorite!!! Whenever my boyfriend and I can’t decide where to eat, we can always count on Neptune Brentwood for consistently great-tasting dishes. They’ve just never let us down.
Leon is the best!!! He really knows his stuff and has a true gourmet’s touch. He only recommends the freshest, highest-quality dishes and never tries to upsell. I love how passionate he is about what he does; you can tell he genuinely enjoys his work and is always happy to see returning guests.
My new favorites are the black truffle chicken and the black pepper Wagyu beef with cucumber. The Wagyu dish is so flavorful and perfectly seasoned. And of course, my all-time favorites are their dim sums, especially the rice rolls, which are honestly the best I’ve had at any dim sum place. I also highly recommend the Long Dan fish served in two courses, which is ideal for two people. For just $70, you can choose two different cooking styles. I usually go for a stir-fried version for the first course, which comes with a mix of fresh veggies, while still letting the fish’s natural umami shine through. For the second course, I go for the richer option: the fish is fried until crispy outside and tender inside, then simmered in a hot pot. It’s the perfect balance of protein, healthy fats, fiber, and vitamins - a truly well-rounded, satisfying meal to me
If you’re not sure what to order, just trust Leon. Share your preferences, and he’ll curate a fantastic meal that’s sure to delight your palate. His service is exceptional and really elevates the whole experience.
Special shoutout to the lovely Ada, who always reminds me not to forget my things ever since I left my purse there on my first visit lol. I also really appreciate how seriously she takes customer feedback. The first time I tried their dessert soup, I found it a bit too sweet and casually mentioned it to her. The next time I ordered it, I was pleasantly surprised by how perfectly balanced it was. I later learned Ada had personally tried it and asked the kitchen to adjust the sugar level. It might seem like a small thing, but it made me feel truly valued as a customer.
There are so many great restaurants in the Greater Vancouver area, and with new spots popping up all the time, it’s tempting to try something new. But for me, Neptune Brentwood is that one place I’ll always come back to for the incredible dining experience, warm vibe, attentive service, and above all, the delicious food.
So, thank you, Neptune Brentwood! This five-star review is long overdue, but so well-deserved.“