Tim Hortons
$ • Cafe, Coffee ShopsAbout Tim Hortons
Customers' Favorites
Everything Bagel with Cream Cheese
Grilled Chicken Sandwich
Turkey Bacon Club
Crispy Chicken
Donuts
blt
Soup
Tim Hortons Reviews
226 ratings
Share your opinion about Tim Hortons
I would like to say that Hamsa working at the Goldstream Village (Langford BC) Tim Horton’s outlet I had occasion to sit watching him produce his orders in a timely and efficient manner, but more than that he had outstanding customer service skills with each and every person he came in contact with. During a time when it is difficult to get valuable employee’s who are an asset to the Tim Horton’s brand name, it was gratifying to see that this outlet had hired an exemplary...read full review
very fast and friendly staff
Excellent service. Had chilli for lunch. Wife had soup. Delicious.
Hours
| Monday | 5AM - 9:30PM |
| Tuesday | 5AM - 9:30PM |
| Wednesday | 5AM - 9:30PM |
| Thursday | 5AM - 9:30PM |
| Friday | 5AM - 9:30PM |
| Saturday | 5AM - 9:30PM |
| Sunday | 5AM - 9:30PM |
Tim Hortons is a popular coffee and donut shop that receives mixed reviews from customers. The restaurant offers affordable options compared to competitors, and many customers enjoy the friendly and quick service, even during busy hours. While some, like one reviewer, have positive experiences with warm and smiling staff, others have reported issues such as confusion and crankiness from staff, long wait times, and disorganization during the ordering process. The quality and presentation of the food have also been questioned by some customers, as evidenced by a recent complaint about a medium iced coffee that was not cold.
Despite these mixed experiences, the restaurant remains a frequented spot, with customers praising the quick service, especially at the drive-through. The location is often noted for being clean, and the staff, including the cheerful and attentive team members, work hard to provide a pleasant experience. However, management has faced criticism for issues like accepting mobile orders when the store is not actually open, creating unnecessary stress for both workers and customers. Overall, the restaurant is still considered a favorite by many for its consistent coffee and friendly service.