Tim Hortons

$ • Coffee Shops

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About Tim Hortons

Tim Hortons in Mill Bay has experienced its ups and downs. The service can be incredibly fast, with some customers noting that their orders are ready as soon as they pull up to the window. The staff are friendly, competent, and energetic, contributing to a pleasant atmosphere. However, there can be issues with orders being incorrect, and often the coffee is not stirred or the sugar is forgotten. The drive-thru has an auto prompt that some find unhelpful, as it can lead to confusion with order-taking. While the tables may be dirty and garbage cans overflowing, the food area remains clean. The coffee is seen as average, with some believing McDonald's coffee is better and cheaper. Vegetarian options are available, even if they are not always displayed. The vegetarian wrap was reported as warm and tasty but a bit too heavy on rice. Despite some inconsistencies, especially with the hashbrown preparation, the staff make the experience enjoyable, though they may seem impatient at times. The building itself is beautiful, and while there are cleanliness concerns and room for improvement in customer service, the food is generally great, and the welcoming staff enhance the visit. Overall, it is a high-paced place that offers decent food and quick service, making it a good stop for customers on their way to Victoria.

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Tim Hortons Reviews

2.8
281 ratings
5
35%
4
11%
3
7%
2
8%
1
39%
Food
3.2
Atmosphere
3.1
Service
3.0

Share your opinion about Tim Hortons

The service is very fast. The foods are clean and always fresh. And the Manager Aj Pajarillo doing a great job. Thank you Tim Hortons 😘
Had such a lovely experience at Tim Hortons! ❤️ The food was really good and the service was quick and smooth.

A special shoutout to Ms. Aj for being so kind, friendly, and welcoming. She really made our visit extra nice. I truly appreciate the great service!

Thanks so much, Tim Hortons! Will definitely be back.
The service was incredibly fast, and everything was spotless; the staff were quick, and above all, the food was fresh. Your staff member, AJ was very energetic and great to interact with.

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Hours

Monday 5:30AM - 10PM
Tuesday 5:30AM - 10PM
Wednesday 5:30AM - 10PM
Thursday 5:30AM - 10PM
Friday 5:30AM - 10PM
Saturday 5:30AM - 10PM
Sunday 5:30AM - 10PM
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