Customers` Favorites
Customers` Favorites
“There’s a reason Haidilao has become so successful around the world. Even after establishing itself as a leader in the hot pot industry, they never seem to stop innovating. Every time I visit, there’s something new.
But what truly sets Haidilao apart from everyone else is the level of service. And it’s not something that can simply be described as “professional” or “friendly.” There’s a unique culture here that makes you feel like you’re coming home when you walk through the door — happy, relaxed, and genuinely cared for. Many restaurants can provide high-quality, professional service. But that feeling of being completely embraced by a warm, joyful atmosphere, and being genuinely looked after, is something I’ve only experienced at Haidilao.
Over time, I’ve come to remember the names of many of the staff here. But two people I especially want to remember and thank are the managers, Kid and Vivian.
I’ve seen them handle the restaurant under intense pressure and keep everything running efficiently and smoothly. I’ve also seen how they respond when unexpected problems arise — staying calm and flexible, communicating clearly, and finding ways to resolve the situation. They have an excellent eye for detail, strong judgment, and the ability to make good decisions in challenging moments.
And a special thank-you to Kid. To us, you’ve become much more than a restaurant manager — you feel like family. We’ll keep coming back, again and again. And I genuinely recommend that everyone experience Haidilao for themselves — not only for the food, but for the unique culture and warmth that make this restaurant truly one of a kind.“
Customers` Favorites
“Generous portion, amazing service, best combination of Vietnamese and Thai cuisine“
Customers` Favorites
“This place was amazing the food is out of the world will be gong back“
Customers` Favorites
“Very good food👍 I like to have my family dinner in here!“
Customers` Favorites
“Great service and delicious food! The staff was incredibly kind and welcoming, which made the experience even better. The broth was flavorful and everything tasted amazing. I’ll definitely come back again. Highly recommend this place!“
Customers` Favorites
“This was my second visit, and I love this Korean restaurant even more! The lunch set is delicious, generous, and great value for the price. Everything was fresh and full of flavor, and the service was friendly. I've already recommended this place to my friends and will definitely be coming back again. Highly recommended!“
Customers` Favorites
“Absolutely fantastic catering experience! The food was delivered on time and was fresh, hot, and perfectly packed. Every single item exceeded our expectations. The Thalapakatti chicken biriyani and Thalapakatti mutton biriyani were outstanding — rich flavor, perfectly cooked rice, and authentic taste that reminded us of a true South Indian feast. The mutton was especially tender and well-marinated. The starters were just as impressive. Gobi Manchurian, Chicken Lollipop 65 were flavourful, and the Paneer Pepper Fry was a big hit even with non-vegetarians. Highly recommend!“
Customers` Favorites
“love it“
Customers` Favorites
“We had a lucheon provided by our agency for about 20 people. The assortment and quality of food was top notch. The food was hot and fresh with an abundance for seconds and thirds plus left overs. lol Everyone was very satisfied. Thanks to Chris and also the staff at Top Wok!!!“
Customers` Favorites
“Was my first order and it was so delicious! I will order again!“
Customers` Favorites
“first visited this restaurant with a friend and was really impressed. The food was delicious, fresh, and full of flavor. The staff were polite, attentive, and provided excellent service. Since then, I often order online through DoorDash or Skip, and the food always arrives fresh and tasty. This is easily one of my favorite spots, and I’ve never been disappointed. Highly recommended for anyone looking for great food and outstanding service. Keep up the excellent work!”“
Customers` Favorites
“🍜 Pho is absolutely amazing and delicious.
The staff are always super friendly, welcoming, and you can really tell they care about the food and service ❤️
Still my favourite Vietnamese restaurant ever 🇻🇳
If they have Bun Bo Hue available — YOU HAVE TO TRY IT 🔥“
Customers` Favorites
“Ok we really like the sandwiches here and order often, but today (August 20, 2026, around 6pm) we found a STAPLE inside our original 1762 sandwich.
Just sharing this so this store can improve their quality control since this seems like it could be a safety issue.“
Customers` Favorites
“Best samosas in Surrey!!🥰“
Customers` Favorites
“The best local Vietnamese cuisine! A must try for the authentic Vietnam flavours 😍“
Customers` Favorites
“I love this place so much. I’ve gotten the large house special each and every time I’ve been for the past 2 years, and it has never disappointed.
I wish I could gatekeep this place but I wish everyone their nothing but prosperity“
Customers` Favorites
“Fresh subs, friendly staff, and fast service. Always delicious and consistent!“
Customers` Favorites
“Had a great experience at Tentatsu for sushi in our party of 3 for my wife's birthday. Our host frequents Tentatsu and led us through the courses as we don't do sushi very often but this night may have changed our mind. The atmosphere was lovely with these Hugh tree in the centre of a comfortable light restaurant with comfortable booths offering privacy and an intimate setting. Service was excellent, friendly and courteous and the food was fresh and very good. The miso soup was different but very good and really enjoyed the sashimi and the rolls. Prawn Tempura was very good as well. All was very good and the sake was a great addition..all for a Very reasonable price. Highly recommend and we'll be back.“
Customers` Favorites
“A friend and I went here to have lunch. The lady we had was very snappy. Luckily the food tasted really good. It can get very busy there which is a great sign. It was very loud the whole time we were there. People talking loud and the dishes being thrown into the containers when they cleaning the tables. I would still definitely go back for the food though.“
Customers` Favorites
“We ordered half a roast duck, which was reasonably priced and offered good value. The flavor was enjoyable, although I felt the seasoning could have been a bit richer and more intense. The meat was decent, but it would have been even more satisfying if it had been more tender and succulent. Overall, it’s a worthwhile dish, especially considering the reasonable price.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“I've been to this place multiple times, but I've never been satisfied with the service. The staff often seem rude, and their facial expressions say it all. However, today was different. A girl named Sandeep served me, and she was excellent. I asked for her name specifically because I wanted to acknowledge her good service. She explained everything politely and efficiently, and I was thoroughly satisfied.“