“I am immensely impressed with exceptional customer service that we experienced at the Tim Hortons on Ferry Ave. in Prince George.
I am from California and my daughter has been a student at UNBC. During her finals week I was remotely trying to order a special breakfast to be delivered to help her get through a particularly challenging day. I discovered that such orders cannot be made from outside of Canada.
I called the Tim Hortons on Ferry Avenue to ask what my options were and the phone was answered by the owner Sam Walker. After hearing my plight he personally went out of his way to make sure that my daughter got a hot power breakfast and a specialty coffee.
This gesture took Canada’s friendliness to a whole new level!!! Thank you, Sam Walker, for being a blessing to our family and for your leadership with kindness!“
“Mmm coffee
Tim Hortons is my go-to stop when I need coffee, a snack, and a little Canadian comfort. The coffee always hits the spot, especially when paired with a fresh donut or a breakfast sandwich. Sure, I tell myself I'm only stopping for a small coffee, but somehow a box of Timbits always follows me to the checkout. The staff are friendly, service is usually quick, and it's the perfect place to fuel up before work or a road trip. It's hard to beat a place where the coffee is hot, the donuts disappear faster than my willpower, and every visit feels like a classic Canadian tradition. I'd happily roll up for another cup anytime!“
“This Tim Hortons at UHNBC is the best I have ever been to. Staff is always friendly and they go above and beyond to make things right if there is even the smallest hiccup with your order. I can't praise these essential workers enough. Thank you.“
“Had a great experience at Tim Hortons. Gurpinder was very friendly, polite, and provided excellent customer service. She handled my order quickly and made sure everything was perfect. Her positive attitude really made my visit enjoyable. Highly recommend this location!”“
“i’m an american and went to dunkin’ donuts and got a cream cheese bagel and had to puke so i went into this tim hortons and there was no bathroom. so i HAD to puke in my boyfriends car. anyways i’ll be back soon. got another cream cheese bagel from here and it was really good. 😋“
“Evening is quiet and probably the best, or when no one is around. No worries there.
It's when there is a line of 3-5 people at the Tim's is when it gets ridiculous, watching people order something, assume that order is the correct item ordered in record breaking 15 seconds, and grab the first three people's item before then!
Pay a little more attention maybe, and check your item purchased. Don't get mad at the staff when your order is wrong, maybe you grabbed the 3 people before you?
The Esso is attached to the same building and that's another story/rewiew.“
“I visited Tim Hortons today and ordered a French Vanilla with steamed milk. Most of the time my order gets messed up, but this time IAN took my order and he was excellent. He listened carefully, prepared my drink exactly how I wanted, and was very friendly throughout. The coffee was perfect — the best I’ve had here. Great service and great communication from him. He deserves recognition for doing his job so well.“
“Tim Hortons is a Canadian staple. Yea you may get a bad coffee here and there but it's a tried and true place to stop on any road trip or for a quick breakfast on a busy weekend. With more menu items being releases and tested with the public I find tims becoming a more go to place to find a quick bite.“
“I visit this Tim Hortons fairly regularly and Harman is honestly one of the main reasons I keep coming back. He's always got a smile on his face, greets everyone so warmly, and the coffee is consistently on point. Never had a bad cup when he's been there. It's the little things like being treated patienly that make a difference and Harman does that every single time. Really appreciate him :)“
“This branch of Tim Hortons is a hidden gem with its prime location, pristine cleanliness, and welcoming atmosphere thanks to its helpful staff. The aroma of freshly brewed coffee fills the air, complementing the delightful assortment of delicious donuts that are sure to satisfy any sweet craving. Whether you're looking for a quick pick-me-up or a cozy spot to unwind, this coffee shop ticks all the boxes for a delightful café experience.“