Starbucks Coffee Company

$ • Coffee Shops

Hours today·

About Starbucks

Starbucks Coffee Company, a popular coffee shop, has received mixed reviews from its customers. While some customers praise the exceptional service and quality of drinks, others express frustration with long wait times and incorrect orders.

Customers highlight the excellent baristas, who make delicious and customized drinks, often going above and beyond to ensure customer satisfaction. The staff is described as incredibly nice, helpful, and attentive, with one employee, Tamara, being praised for her exceptional service and making a customer's day.

However, some customers have experienced issues with their orders, such as receiving milkshakes instead of their desired coffee drinks and having to wait up to 30 minutes for their orders. The high volume of customers in the store can also contribute to the long wait times.

Overall, Starbucks Coffee Company seems to offer a varied customer experience, with some customers thoroughly enjoying their visits and others feeling disappointed. The quality of the drinks and the exceptional service provided by certain employees appear to be the highlights, while the long wait times and incorrect orders can be frustrating for some customers.

Menu

Add a Menu
Starbucks Coffee Company Menu
Starbucks Coffee Company Menu

Customers' Favorites

Photos

Add a Photo
Starbucks Coffee Company
Starbucks Coffee Company
View All Photos

Starbucks Reviews

3.5
195 ratings
5
58%
4
7%
3
2%
2
7%
1
26%
Food
3.9
Atmosphere
3.9
Service
3.6

Share your opinion about Starbucks Coffee Company

It was my first time visiting this store. They were closing soon. But KYLE was very patient with our order, greeted us😀. The cafe was clean, very large and spacious with great seating available. Great location and barista!
They always make my drinks so well, and they taste exactly how they’re supposed to! Definitely my favorite location! ❤
My favourite Starbucks in Richmond! Lots of space which makes it great for longer sitting. Staff are routinely nice and friendly even in the morning. Plus my mobile orders are always made quickly. Never had a bad experience despite my many visits!

Read All Reviews(195)

Hours

Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 6:30AM - 7PM
Updated on: