Tim Hortons

Name: Tim Hortons
Address: 10376 152 St, Surrey, British Columbia, V3R 4G8, Canada
Telephone: (604) 584-1358
Price range: $
Rating: 2.8

$ • Coffee Shops

Hours:
10376 152 St, Surrey
(604) 584-1358

About Tim Hortons

Tim Hortons is a popular spot that offers a variety of food and drinks, though its vegetarian options are limited. The restaurant could improve by adding clear menu displays, such as printed menus or intuitive categories, to help first-time visitors and busy customers find what they want more easily. Modern consumers value quick service, and using visual aids like quick highlights or fast transitions might enhance the overall experience. The baked goods selection has been noted as sparse and not always well-stocked, which can be disappointing. Customer service has room for improvement, as staff behavior has sometimes been seen as unaccommodating. Parking is limited, making it less convenient for families with children, especially since the location sees many cars and drivers often do not pay much attention. The food quality has been assessed as subpar, but the staff's friendly and efficient service, especially during the night shift, can make a positive difference. Customers have praised the team for being organized, polite, and quick, with some employees recognizing regular customers' orders and making their experience more personal. Overall, while there are areas to improve, the friendly staff and consistent service make it a convenient place to grab a coffee or a meal.