Tim Hortons

Name: Tim Hortons
Address: 3502 E Hastings St, Vancouver, British Columbia, V5K 2A7, Canada
Telephone: (604) 299-4288
Price range: $
Rating: 2.7

$ • Coffee Shops

Hours:
3502 E Hastings St, Vancouver
(604) 299-4288

Menu Order Online

About Tim Hortons

Tim Hortons is a popular coffee shop known for its warm and inviting atmosphere. However, this particular location falls short in meeting customer expectations. The staff is often described as grumpy, making customers feel like they are an inconvenience. Additionally, the lack of proper heating during the winter months is a disappointment, as the restaurant is meant to provide a cozy respite from the cold. The cleanliness of the store has also been a concern, with some customers noticing flies near the donut display and the overall environment feeling unclean at times. The staff, especially when busy, may not be as welcoming as expected, which affects the overall experience.

Despite these shortcomings, the location does have its strengths. One customer, Simran, is praised for her exceptional customer service. She went above and beyond by brewing a fresh coffee for a customer who had walked a great distance, even though the shop was about to close. This kind gesture left a lasting impression and made the customer eager to return. Additionally, a recent visitor appreciated the friendly attitude of Gurleen, who made the visit enjoyable with her beautiful smile, polite manner, and superb ice cap. The food is generally fresh, and the drinks are consistent, with staff willing to fulfill modification requests, which many customers value. Some customers also prefer the absence of a drive-through, as it adds a sense of urgency and ensures prompt service.