“John and Jatin gave me the GREATEST sandwich I have ever eaten in the entirety of my life. They need a raise because I have never felt this way entering a subway. I wish all the best for them and this subway is now my #1 in all of victoria.“
“I had a fantastic experience at Subway thanks to Pravjot !She is incredibly polite, professional, and truly takes pride in her work. From the moment I walked in, she greeted me with a warm smile and made sure my order was exactly how I wanted it. Her attention to detail and care in preparing the sandwich was impressive—everything was fresh, neatly made, and served just right.
It’s clear that Pravjot goes above and beyond to provide excellent customer service. She made the whole experience pleasant and stress-free with her calm and friendly attitude. Employees like her are what make customers want to come back again and again.
Thank you, Prabh, for your outstanding service and dedication!“
“By far the best experience I’ve ever had at a Subway. The two girls working today around 11:30 had such a great attitude and made my subs perfectly. My husband who is Celiac was thrilled with the quality of his subs as normally when we go to other locations there is no care taken.“
“I rarely go to subway in general but when I do I stop here. I always notice how kind they are to their customers. Watching the employees give a little extra to an elderly lady cause she was on a tight budget was heart warming. I'm always greeted with kindness. I really like the staff here.“
“I reviewed some of the feedback here and noticed that some comments are unrelated, while others exhibit negative behavior. I want to emphasize that when purchasing at any store, it's important to be considerate and to understand the broader context. Those who work in this industry often earn minimum wage compared to your salary.“
“I had a great experience at this Subway! I’m vegetarian, and the staff were extremely polite and considerate — they even changed their gloves before making. Really appreciate their kindness and attention to detail. Thank you for the wonderful service!“
“Had an excellent experience here! I recently stopped by for a sandwich and was genuinely impressed by the impeccable service from the two lovely ladies working that afternoon. Not only did they prepare delicious food, but they were also incredibly kind and friendly throughout.
The store was clean, well-maintained, and followed great hygiene practices. Overall, excellent service and a great atmosphere — definitely one of the better Subway experiences I’ve had!“
“Literally Clark is the best at making my subways and deserves more of the recognition and the attention that others get in the reviews, but don’t get mad at me because of that because its my opinion. Keep up the good work my bro, love you & god bless you!“
“This subway location is fantastic the inside environment is super clean but the two most important things 1 the food is super tasty i think it’s the best subway in town and 2nd the staff here are so amazing I’ve been here many time and every time I get 5 star respect and I love giving that respect right back to others
Thanks for this great subway service“
“The male employee who i think works Monday to Friday is the kindest, sweetest, and most generous sandwich artist I've ever had. Every time i go to this subway, he is an absolute gem AND makes THE BEST sandwich!!!! We are sad if he is not working, the world needs more of him, he is the best.“
“A decent Subway, hard to rate lower as you are the one that customizes the sandwich after all but I think I caught the sole employee trying to close up early as it was later in the evening, and they did not seem to appreciate me coming in. Service 2/5.“
“I work neaeby so eat there all the time The staff there ate top notch, I never feel rushed or stressed, and they always do a good job putting my sandwich together. Special thanks to Paulo, Michelle and Milly for the warm greetings and smiles!“
“Got lunch here and the subway guy didn't scrimp on the toppings like many subways. He loaded it up good. Most subways they're cheap and just sprinkle stuff on. 4 olives for a foot long, 2 gr pepper slices etc. Not this place. Guess where I'm going for a sub from now on?“
“Tanish was helpful and personable. Helped me find a deal on the cookies and sign up for the new app. Service A+Got the Suprimo and it is good. Had to take a star off because Subway doesn’t carry my favourite hot sauce anymore. They do have pesto though which is delicious“
“I frequent this store a lot because I pass by it. I generally go there on the same day every couple of weeks. Brandi works that shift and I make sure she serves me because she is an actual Subway sandwich artist. She takes great care at making sure the items are fresh and placed neatly and in nice layers. I've had some pretty horrible looking subs with the filling just plopped and falling onto the wrapper when you open it up. Even her packaging is nice and neat. She should train the other employees on how to be friendly and how to make a sub correctly. Don't ever quit Brandi!“
“Typical Subway franchise located in Helmcken Road. It’s within walking distance to Victoria General Hospital, Aroga Lifestyle Clinic, and multiple other important places of visits. I had a foot long sandwich: Nashville Style Chicken, and it was the same as other Subways I have had it at. Sitting arrangement is quite spacious compared to multiple other Subway locations I’ve been! Definitely a visit when you’re nearby and craving a sandwich!
The only probable downside I would say is there was only one staff present, one more would be awesome to accommodate increase in customers during peak hours.“
“We got two meal deals, a foot long and a 6 inch. Cookies and fountain drinks. Total bill was $27. Fabulous food, Fabulous cheerful happy service. Very attentive staff. The restaurant was clean, obvious pride of ownership here. The drink machine was a touch screen. Cookies were just as tasty as I remembered then to be. So yum! Thanks for the great lunch!!!!“
“New owner. Great experience. Clean place. Makes sandwiches with perfection. Will go again for sure. The workers are always greeting the customers with a smile. New owners actually asked us for the feedback regarding service and food which we truly appreciated.“
“I must say… the renovation of this location is stunning and pulls me away from the hillside mall location that I always wondered must compete at certain hours. I’m super intrigued by how they do their hiring I must say… as there’s never a posting but I see someone new always in-
Anyway… the bread has been consistently fresh but it’s sometimes hard to communicate 🥺 they’re kindly intended though“
“To be honest I really didn't want to go to Subway for a mommy daughter date but that's what she wanted. I found it actually quite good. They have a lot of different types of sandwiches now on their menu and the staff were really friendly. Other than the table not being super clean I liked my sandwich and my daughter was super happy.“
“I will say, there are a lot of subways on the strip of Shelbourne, north of Hillside. Three come to mind immediately. I choose this one.The sandwiches are made neatly and consistently, it's not too busy, and the parking is painless. Of course, it's a little out of the way, but that lends the a certain charm to the whole Torquay village thing.“
“went here this evening. there was only one person working and it was quite busy. he was also busting out tons of skip the dish orders and uber eats orders while taking customers. he’s did amazing! a shame he was all alone though. i think it’s really irresponsible of management to leave someone to work alone while so much is happening. despite that, the man working did a great job and our food came out perfectly.“
“Just 2 minutes walking distance from this place Always try to take subs from here
Customer service is incredible and they prepare food according to customer preferences not only adults but also for the kids
Majority of the staff give much concentration for the food which they make and multiple times asking about the quantity of the veggies and sauces Not protein portions...😉😉😉“
“I was served by a fellow named Jesse best customers experience. Jesse was super friendly and listened to exactly how I wanted my sub made. I’ve ever had at a subway and I worked at a SUBWAY® for three years the sub was amazing recommend you only get subs from Jesse at the Hillside mall subway.“
“For a subway this is as expected, ingredients all tasted fresh and as expected, the staff were quick and friendly, it can be a little hard to find it as it’s tucked away in the back corner of the parking lot, but it’s just a generic subway, nothing special but nothing wrong with it.“
“Subway is one of my favourite go-tos. Usually for a salad. It seems that the majority of fast food places have an off taste to their lettuce especially, but also their other veggies. Somehow Subway has figured out how not to ruin the taste. Service is usually good.“
“Five Stars ⭐ because they are always great. This is our experience has a family. Everytime we need something quick that is healthy we always go to Subway. It's always clean. The staff ask how you are doing and chat more about just making your sandwich. Very nice and I definitely recommend going. Great work Gureta. Always so nice. Keep it guys. 🏆“