Tim Hortons

Name: Tim Hortons
Address: 754 Fort St #101, Victoria, British Columbia, V8W 1H2, Canada
Telephone: (778) 440-2122
Price range: $
Rating: 2.9

$ • Donuts, Coffee Shops

Hours:
754 Fort St #101, Victoria
(778) 440-2122

Menu Order Online

About Tim Hortons

Tim Hortons is a popular coffee shop known for its excellent dark roast coffee and friendly staff who provide great service despite the high demand. The location is always bustling with ample parking available, though the staff may sometimes struggle to keep up with the volume. The recent improvements in cleanliness, customer service, and overall atmosphere are truly commendable, and the staff are now professional and courteous, with the environment being well-maintained.

Special recognition is due to the management team for their outstanding leadership and dedication, particularly the Filipino Guy who has been hands-on and doing a great job. Customers have also praised the exceptional customer service provided by a young staff member named Gill, who always has a smile, greets customers enthusiastically, and ensures everyone is taken care of. Gill's speed in making and serving orders, and his attention to ensuring the coffee is served hot, have made a positive impact on the customer experience.

While the food quality has been criticized at times, many still enjoy the fresh and hot coffee and tasty croissants. Overall, Tim Hortons offers a reliable and enjoyable coffee experience, and the recent improvements have enhanced customer satisfaction.