“They screwed up my order, missing a sandwich, then made excuses for why they charged me bagged it and allowed me to leave without it. After returning to the store to get my missing order one of the employees questioned whether I paid for it before putting it in the bag, suggesting it wasn't there because I didn't pay for it, but I had the receipt and told all of them to get it right and don't insult your customers by asking questions and making excuses, just hand me my sandwich and apologize. Bad decision, I walked a quarter mile x 2 with a bad foot because of their mistake, only to be questioned about payment. I spend more than 100 per week in my local outlet, and they always get it right. Own up and don't ask stupid questions to irritated customers.“
“Always love this place I just tried the Philly steak it's absolutely outstanding couldn't believe the sandwich could be that good and he must get the juice I normally get the Italian but I changed it up and I'm glad I did I always ordered a giant and sweet tea“
“Overall the main reason for this 5 star rating is the staff that worked today at about 1030am I have never walked in and out feeling heard and just welcomed in an establishment. It had been too long since I’ve experienced that kind of customer service. The welcome we treat you like family type of service. Thank you both for the amazing experience.“