Ice Cream Shop •
“The complaints about their availability of donuts really seem to stand out, so I think our trip may be an outlier. Our drinks were at the ready and we got to choose new donuts for those that we ordered but weren't available at the time. I think it really depends on the time you're coming in (we were there during Thanksgiving week around noon); they also said they didn't have donuts for our order, but offered us to choose their available freshly-baked ones. I really think the out-of-donut thing and the back-n-forth between Dunkin' and Baskin-Robbin' for employees are consequences of an unresolved higher-up management problem, which cannot be attributed entirely to the on-ground manager and his or her team there. There must be decisions from higher-up individuals in more recruitment, training, and shift assignment to allow both Baskin-Robbins' and Dunkin' to operate efficiently. Here's where I think the problem should be analyzed: Where I don't really see the point in is how Inspire Brands (the mother company of Baskin-Robbins' who's acquired Dunkin' not too long ago) thought it was a good idea to let both brands share the same workforce. If this is just a case with recruitment I can understand (the pandemic has all companies struggling with hiring), but if it's a deliberate arrangement, it's problematic. This can really affect the performance of both brands when on-duty workers are split between tasks all the time (rush hours often have a bunch of children waiting at Baskin-Robbins' and their parents or adult relatives waiting for their Dunkin' coffee and dozens, causing the manager to have to constantly go back-n-forth to get the coffee, get the donuts, get the ice-cream, get the register, etc.). Sorry for being whiny, but that's just how I see it. For those who're still confused about the location of this Dunkin', it's actually facing Wheeler Ridge Rd instead of being located inside the Outlets. You'll find it behind Shell, PIEOLOGY and Starbucks, right next to the Hampton Inn, along with Jamba Juice and Charley's and of course, Baskin-Robbins'. Have the Dunkin' app with you, order beforehand and get them at the one register between Baskin-Robbins' and Dunkin'.“
“We went there in an afternoon to get some desserts but we found out that they not only serve desserts but food as well ! We got the tosticamaron and fresas with crema and we were blown by the taste and how fresh everything was , they have a big variety of food and desserts from tacos , burritos , menudo , ice cream , raspados , hot Cheetos and cheese and way more I’ll keep posting as I go !“
“Love this place. Short walk from my home and work, and love coming here for their burgers and sharing ice cream with my son. I usually order the salad, which is not fancy, but generous in size, enough to last two meals or to share with someone else. I also like their fries and hambugers. Granted, the place is a little dated, but the people are great, the food is good and the atmosphere is fun. For example, there was this lady that came through for an ice cream for her and her horse one day, where else can you see that? :-)“
“Everything is super fresh and they prepare everything upon order. My favorites are the aguas frescas, fruit cup (mango, coconut) with all the different chile options they have for the fruit. I have called to pre-order because they get busy in the afternoons.“
“This is probably one of THE BESTTT!! Icecream i've ever tasted in my life! I usually get the Café "cofee" icecream, Its verry creamy and has the perfect amount of sweetness. They have a variety of other items such as fruit bowls, nachos, frappes and smoothies. Will certainly keep visiting :)“