El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Chipotle Chicken Avocado Burrito
Double Chicken Avocado Salad
Double Chicken Tostada Salad
Original Pollo Bowl Combo
Loco Salad
Chips
El Pollo Loco Reviews
182 ratings
Share your opinion about El Pollo Loco
Filthy, dirty tables, floors, drink station had mold, dusty. Especially the light fixtures over the tables.
Restroom was disgusting. Food was cold
And tasted old.
A worker finally came out to sweep, she left alot of food and items on the floor. Trash cans were full food was on the rims. Outside building area homeless, Don't recommend this restaurant. You'd think the area city. It would be higher class. My sister took photos and video. She will be sending to corporate.
Restroom was disgusting. Food was cold
And tasted old.
A worker finally came out to sweep, she left alot of food and items on the floor. Trash cans were full food was on the rims. Outside building area homeless, Don't recommend this restaurant. You'd think the area city. It would be higher class. My sister took photos and video. She will be sending to corporate.
I had a terrible experience at the El Pollo loco on Placentia Blvd in Fullerton, rude, no help ordering on the kiosk and they tried to over charge me. So I left there and went to this location. They were friendly and I watched the young man making the food was busting his hump and he did a good job. The girl at the counter who took my order was nice and was apologetic to the horrible service at the Placentia Blvd location but said you should come here instead which I plan on...read full review
Food waste season just right, tasty and delicious. Great portion sizes and Manager Vanessa provides excellent customer service!
Hours
| Monday | 9:30AM - 9:30PM |
| Tuesday | 9:30AM - 9:30PM |
| Wednesday | 9:30AM - 9:30PM |
| Thursday | 9:30AM - 9:30PM |
| Friday | 9:30AM - 9:30PM |
| Saturday | 9:30AM - 9:30PM |
| Sunday | 9:30AM - 9:30PM |
El Pollo Loco is a popular spot for quick and delicious meals. The drive-thru service is efficient and friendly, with staff recognizing regular customers and having their orders ready. The restaurant offers a variety of meal options, including the affordable $5 pollo bowl combo, and family meals that are ready quickly. Despite being busy, the employees are attentive and in control, ensuring a great experience for customers.
The employees are very nice and helpful. Customers have praised the staff for their assistance, especially with the new kiosks. The food is fresh and the chicken is perfectly cooked. This location is a favorite for many, with customers highlighting the fast service and great food. Specific employees, like Deisy and Yuliana, have been mentioned for their excellent service and efficiency.