Pretzels near Brea, CA

“My husband and I were helped by a gentleman named LENNY he had ABOVE and BEYOND customer service, attentive, and super helpful. People like him are rare to find nowadays To the manger this gentlemen deserves to be promoted.thanks Lenny! ^.^“

“You NEED to fix the door. Upon entering I actually got a huge hit on my ankle because the door swung closed SO FAST. It broke skin and left me with lasting pain and a slight limp. You need to replace the damper on the door!! This is critical safety protocol for a door.“

“The pretzels are sooo good when they are fresh. The dips are good. The customer service is great! The lemonade taste good. I got the mini cinnamon bites with the sweet glaze. So good! I also got the pretzel dogs. They were a little old but still not too bad. I also got the mini salted pretzel bites with the cheese dip and they were fresh out the oven. It was like heaven in every bite ????My son and I ate everything except the salted minis. There were way too many. They give you a huge portion!“

“I enjoyed Wetzel’s Pretzels. It was strange that they didn’t have a big menu board in the restaurant. They had tiny menus in front of the cash registers. A big menu would make it easier to decide on what I want before I get to the register. I got the cheesy dog.“

“This place is located inside the outlet mall in Orange so there's a lot of foot traffic. There was a short line but it moved quickly.

Not sure about all these reviews of bad customer service but we had a very nice girl help us at the counter on our visit. Just a salted and buttered pretzel and a cinnamon pretzel for us but she did ask if we needed sauces or anything else.“

“It’s the best pretzel you will find 😁🤩“

“The older Hispanic was top tier on her team she was working really hard to get our orders out . I appreciate her for that her other coworkers seemed to be moving really slow ! Unlike her doing her best and honestly holding it down at that place MS GIRL NEEDS A RAISE !!“