Starbucks Coffee Company
$ • Coffee Shops
Hours:
31280 Bob Hope Dr, Cathedral City
(442) 400-9319
About Starbucks
Customers' Favorites
Starbucks Reviews
I love this place!! Customer service is outstanding. I love going there every morning
I always get good service at Starbucks but on this visit not so. It took them twenty minutes to heat up a grilled cheese sandwich. And three times I asked what the delay was and was told they have to do the drive through and mobile first.
It didn’t help that the person heating the sandwich
Seemed to think it was more important talking to other employees.
Menu
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 4AM - 9PM |
| Sunday | 4AM - 9PM |
This restaurant is a neighborhood coffee shop where customers go for conversation, work, or people watching. One regular, who has been a loyal customer since 1997, visits 3 to 5 times a week and orders the same tall coffee with cream every time. They have two issues: the music is too loud, and they were told to get their own cream from the bar, which they find unsanitary.
Another customer noted that their drink was messed up twice, but a staff member named Liz fixed it perfectly. Most staff are not very friendly or warm, but the lobby, bathrooms, and retail and food sections are clean and well-stocked. Customer service was great at another visit, with a clean place and a nice cup of hot cocoa. A daily customer appreciates the management for keeping employees well trained and always satisfied. Another regular always has a great experience, finding the location nice and clean, with friendly staff who are quick with orders. During one visit, Liz and Talia went out of their way to fix a drink order for a daughter, even running to get cookie crumble, making the experience special.