McDonald's in Fresno

“I love the staff here in this location . I have a long list of people I would like to list but some if you go here at this location are so nice and do their very best even at such rush hours around lunch or towards the evening. Julie ,Kathy, destiny,Leanne, and others are so cooperative with one another and see e a positive setting.“

“Usually just get a large Coke in the drive-thru, in my way home after visiting my mom in memory care.
The fountain mix has always been spot on and if you're not a fountain drink consumer, dare I say aficionado 😄😅, then you won't understand, but if you know, you know.
Would like if they hired more people so they'd open both drive-thru lanes during the afternoon/evening, cuz invariably there are people ordering for entire families, if not the entire neighborhood. Their conscientious and considerate staff are appreciated.“

“It is a McDonalds. Nothing really bad about this place. If one thing to complain about is there is a decent amount of homeless people around outside. It’s not McDonalds fault, it’s the city. They do have security guards posted outside so there is that.“

“The ice cream machine works and fries are mid could use a little more salt but other wise great food for McDonald's. The staff is very nice and helpful for disabled people. But the building is located in a area with a lot of homeless and sketchy people, the homeless aren't really an issue, other then the trash they leave, but the sketchy people with act weirdly and bring a bad atmosphere, there rarer compared to the homeless though“

“My go to McDonald’s. I really like going only when dolphina is there she keeps this place spotless . When she’s there I have a clean table to eat on and play area is clean for the kids unfortunately I noticed when she’s not there it can be very dirty . She deserves a raise !!!“

“The manager is very kind, welcoming and an excellent communicator. The food was prepared swiftly and atmosphere was civil and professional. Would definitely recommend choosing this location to eat and drink with your friends and family and making this your go to McDonald’s location if you wish for guaranteed contentment.“

“I was at work but left to buy something to eat at McDonald's nearby. For me I bought Fish Filet sandwich & my famous drink was the Large Carmel extra drizzle Frappe. I paid for mine then I paid for the car in back of me too. When I had to wait in front for my Frappe the car who I paid for yelled out and said Thank-you & I waved back at him like saying you welcome...Then I went back to work. The Drive up Cashier was Fast, Patient & Surprised...“

“It’s always a hit and miss with McDonald’s; you always have to double-check your food before you leave. One thing that stood out today was a worker named Daniel, I believe that was his name; he was working the front. Great employee! It’s been a long time since I’ve seen a McDonald’s worker actually have the hustle to work and get the order right. Throughout our visit, I observed him attending to guests in the lobby and taking out orders to the curbside area. Good job, Daniel! Don’t lose that hustle; you don’t really see that around anymore.“

“I stopped by during my work shift as a DSP, and Jolean one of the employees went above and beyond to help the individuals. Their kindness, professionalism, and positive attitude truly made our day. Great customer service like this deserves recognition, thank you!“

“I went to this location on a Friday night. It wasn't busy and per usual I went to the kiosk to place my order. I have the app so it gives me deals/discounts which come in handy. However when I was trying to redeem a "free large fry with any size drink" deal it wouldn't complete the process. I tried this several times before asking a employee if they could help me. The employee stated I could just place my order at the cash register. However when I went to use this deal at the register, the app told me I had to wait as it hadn't cleared the deal from the kiosk. The employee told me it wasn't a problem and rung me up for the deal and the rest of my order. Even gave me two large drinks instead of the small ones that come with the $5 meal deal which made my initial frustration turn into one of being thankful. This female employee (I believe she was a shift manager or crew leader), was kind, courteous, and professional. So even though I had a problem at first it turned into a good and pleasant experience/trip to this McDonald's. Goes to show how attitude and customer service can go a long way!

Wheelchair accessibility: Has good and easy wheelchair ♿️ access.“

“Came for 2 happy meals to get the hello kitty×tmnt toys and the cashier at the speaker was very nice about me wanting to get 2 different toys. Food was alright, it's McDonald's lol 3 stars for food because they didn't give me any sauce for the nuggets when I asked for sweet & sour sauce at the speaker.“

“Boy it was so hot! and guess what? the lines were long but went pretty fast until I had to stop the line to pay for the next lucky car behind me...But I think it was worthwhile for that Lucky car. Drive up cashier was Very Friendly, and The Hand out Employee who gave you your order also Very Friendly, Patient... Good Job.“

“Been to this particular McDonald's several times, and they have always been good about getting orders out fast. The one time they swapped my order bag with someone else - I simply went through the drive thru again & they fixed it without hassle. That is how you win points. Another McDonald's near me is complete garbage, but this one is a winner! 🏆“

“I work for a day program and we have been to a lot of McDonald's and we can say the one on Jensen and 99 would be the best. We have always been received with respect, courtesy,friendly and mostly with great service. We have never felt unwelcomed even though my guys get loud and sometimes messy. Thank you to all the staff from Access ADP.“

“I had a really positive experience at the McDonald’s on Ingram Avenue in Fresno. The staff was friendly, polite, and worked quickly to get orders out. My food was fresh, hot, and made correctly, which I really appreciated. The restaurant was also clean and well organized, making it a comfortable place to stop for a meal.

The employees provided excellent customer service and made the visit enjoyable. Even during a busy time, they stayed professional and helpful. It’s great to see a fast-food restaurant that works hard to keep customers happy. I will definitely be returning and would recommend this location to others looking for quick and friendly service.“

“The worker that helped me with my pick-up order is the reason for my five-star rating. I didn’t get her name, but she exchanged the fries that had been sitting in my bag for fresh fries and even doubled my drink carrier so my drinks wouldn’t spill. If I would’ve had cash on me, I would’ve gave her a tip for her service and making me feel like a valued customer. I will definitely be coming back to this McDonald’s again after this nice experience.“

“I have visited this location about two weeks ago to get breakfast after moving my daughter into Fresno state. They have a great selection of breakfast and friendly staff. I’d like to say thank you to manager Veronica who helped me with my dietary restrictions and was kind and patient. Her kindness made my day and made me feel welcomed, I will be returning back to this McDonald’s in hopes to receiving great customer service! Food came out great and fast :)“

“Thought if I ordered online, it would be better than going through the drive thru, but wow! that was a mistake, I don't know who was in charge but it took almost 40 minutes to get my order, and to top it off, I had to go in and get my order because they were walking around like chickens with their heads cut off. I wouldn't recommend this place at all!!!“

“This McDonald's is such a fresh air compared to the one on Blackstone and Shields I'm going to tell you right now this one the workers are on it they make their food hot and ready it's out to you within seconds minutes it's there they don't overcharge you they don't tell you they have something and then they don't and charge you for it anyways it's crazy but hats off to this location and you guys are doing a great job your trainees your trainers everybody there hats off you guys are doing great thank you so much also my kids applaud you as well.“

“Nice and quick with serving the food. The McChickens are my favorite, although they can sometimes be a bit messy with the distribution of the mayonnaise oozing out the sides where you’re holding it. Nice and hot to the touch, always a good thing. Nice and crispy, not too dry, but not too moist. Definitely would recommend, McChickens are buy one get one half off, great way to feed a family of six for no more than $20.“

“This mc donalds is very clean and the workers are very nice. But sadly they arent very friendly to the homeless. But some days it takes a while to get your order taken since they are understaffed. I recommend going in the drive thru for a faster experience. Please do note they are under staffed and wait times can take a while.!“

“I like this fast food restaurant because it is economical, I enjoy taking my grandchildren to dinner without spending so much ❤️

Kid-friendliness: They have food for children, especially my grandchildren love the apple bags ?, it's a shame that the play area is closed most of the time ?“