“One of my favorite McDonalds. This one is Always super fast. I get breakfast before work, and they are so impressive. Seriously about 1 minute from when I drive up to order to when I'm given my food and driving off. I don't use an app, don't pre-order, i dont know how they do it but they are great. I just love it.“
“It is a McDonalds. Nothing really bad about this place. If one thing to complain about is there is a decent amount of homeless people around outside. It’s not McDonalds fault, it’s the city. They do have security guards posted outside so there is that.“
“My go to McDonald’s. I really like going only when dolphina is there she keeps this place spotless . When she’s there I have a clean table to eat on and play area is clean for the kids unfortunately I noticed when she’s not there it can be very dirty . She deserves a raise !!!“
“I went to this location on a Friday night. It wasn't busy and per usual I went to the kiosk to place my order. I have the app so it gives me deals/discounts which come in handy. However when I was trying to redeem a "free large fry with any size drink" deal it wouldn't complete the process. I tried this several times before asking a employee if they could help me. The employee stated I could just place my order at the cash register. However when I went to use this deal at the register, the app told me I had to wait as it hadn't cleared the deal from the kiosk. The employee told me it wasn't a problem and rung me up for the deal and the rest of my order. Even gave me two large drinks instead of the small ones that come with the $5 meal deal which made my initial frustration turn into one of being thankful. This female employee (I believe she was a shift manager or crew leader), was kind, courteous, and professional. So even though I had a problem at first it turned into a good and pleasant experience/trip to this McDonald's. Goes to show how attitude and customer service can go a long way!
Wheelchair accessibility: Has good and easy wheelchair ♿️ access.“
“The manager is very kind, welcoming and an excellent communicator. The food was prepared swiftly and atmosphere was civil and professional. Would definitely recommend choosing this location to eat and drink with your friends and family and making this your go to McDonald’s location if you wish for guaranteed contentment.“
“The young lady at the register was very good at her job. She seemed happy, which you don't see too often in service anymore, lol.I ordered a caramel iced coffee. She said to me if I didn't like the taste that she could put more caramel syrup in it for me. I thought it was awesome that she would go the extra step for a customer! It of course tasted great!“
“Came for 2 happy meals to get the hello kitty×tmnt toys and the cashier at the speaker was very nice about me wanting to get 2 different toys. Food was alright, it's McDonald's lol 3 stars for food because they didn't give me any sauce for the nuggets when I asked for sweet & sour sauce at the speaker.“
“Automatic must enter order yourself. Different from regular old days Mcd’s in that you’re having less contact but lots of room for error if you are old school. In the fence, but nice staff and generous when asked for condiments. Not all are! They get my vote for that and also the giving of napkins without having to beg after you drive off and notice! A problem with most locations.“
“McDonald's quarter pound patties are one of the last few fast food places that haven't changed their meat to tastless, spongy, pea-protein filled pieces of garbage. To respond to the reviewer that says they are greasy... Yeah it's called REAL MEAT. As someone gluten allergic who has to order them without the bun... I need the animal fat for satiety and energy.“
“Been to this particular McDonald's several times, and they have always been good about getting orders out fast. The one time they swapped my order bag with someone else - I simply went through the drive thru again & they fixed it without hassle. That is how you win points. Another McDonald's near me is complete garbage, but this one is a winner! 🏆“
“I was at work but left to buy something to eat at McDonald's nearby. For me I bought Fish Filet sandwich & my famous drink was the Large Carmel extra drizzle Frappe. I paid for mine then I paid for the car in back of me too. When I had to wait in front for my Frappe the car who I paid for yelled out and said Thank-you & I waved back at him like saying you welcome...Then I went back to work. The Drive up Cashier was Fast, Patient & Surprised...“
“Boy it was so hot! and guess what? the lines were long but went pretty fast until I had to stop the line to pay for the next lucky car behind me...But I think it was worthwhile for that Lucky car. Drive up cashier was Very Friendly, and The Hand out Employee who gave you your order also Very Friendly, Patient... Good Job.“
“Hold the pickles hold the latest special order don't upset us all we ask is that you let us serve it your way have it all away have it your way eat some chicken nugget chicken sandwich with some french ? fries.. all we ask is that you lettuce serve it your way come to McDonald's everyday. ?“
“It’s always a hit and miss with McDonald’s; you always have to double-check your food before you leave. One thing that stood out today was a worker named Daniel, I believe that was his name; he was working the front. Great employee! It’s been a long time since I’ve seen a McDonald’s worker actually have the hustle to work and get the order right. Throughout our visit, I observed him attending to guests in the lobby and taking out orders to the curbside area. Good job, Daniel! Don’t lose that hustle; you don’t really see that around anymore.“
“The employees have such kind personalities, work fast, and are accurate with orders. But you have to be patient with them since it is a busy location with the occasional homeless person causing problems. One of the soda machines is hardly working (can't make ice and soda seems watered down compared to the other) so lines for the one working soda machine are common during rush hours.
Parking: Lots of available spots, but the parking lot is hectic. Since it's shared with other stores, there is a lot of parking lot traffic
Kid-friendliness: It still has a nice sized play space, unlike most locations.“
“I was being a dingus and went to the divisadero McDonald's by mistake. When the person at the wrong McDonald's finally looked up my order after 12 minutes, the order couldnt be found. That's when I realized I was at the wrong location. I got to the right location and the lady gets me fresh fries without asking. I know I don't pay much at all for food and definitely don't pay enough for good customer service but when you get good service it's everything ??“
“The worker that helped me with my pick-up order is the reason for my five-star rating. I didn’t get her name, but she exchanged the fries that had been sitting in my bag for fresh fries and even doubled my drink carrier so my drinks wouldn’t spill. If I would’ve had cash on me, I would’ve gave her a tip for her service and making me feel like a valued customer. I will definitely be coming back to this McDonald’s again after this nice experience.“
“I have visited this location about two weeks ago to get breakfast after moving my daughter into Fresno state. They have a great selection of breakfast and friendly staff. I’d like to say thank you to manager Veronica who helped me with my dietary restrictions and was kind and patient. Her kindness made my day and made me feel welcomed, I will be returning back to this McDonald’s in hopes to receiving great customer service! Food came out great and fast :)“
“This McDonald's is such a fresh air compared to the one on Blackstone and Shields I'm going to tell you right now this one the workers are on it they make their food hot and ready it's out to you within seconds minutes it's there they don't overcharge you they don't tell you they have something and then they don't and charge you for it anyways it's crazy but hats off to this location and you guys are doing a great job your trainees your trainers everybody there hats off you guys are doing great thank you so much also my kids applaud you as well.“
“This mc donalds is very clean and the workers are very nice. But sadly they arent very friendly to the homeless. But some days it takes a while to get your order taken since they are understaffed. I recommend going in the drive thru for a faster experience. Please do note they are under staffed and wait times can take a while.!“
“So I always get a bad service where the employees always give us some bad attitude. ALL THE TIME!But this time I really wanna say thank you very much Amanda.1- She was very patient with everybody.2- talking to everybody with a big smile.3- solving all the issues.She is really good and an awesome person. I really hope that McDonald’s employees can learn from her.“
“I like this fast food restaurant because it is economical, I enjoy taking my grandchildren to dinner without spending so much ❤️
Kid-friendliness: They have food for children, especially my grandchildren love the apple bags ?, it's a shame that the play area is closed most of the time ?“
“It is the favorite place of my girls, the potatoes are always fresh, as well as the hamburgers, the only thing that should improve a little is that lately the napkins and the bags of tomato sauce you have to order them and the employees always give you two or three, nothing else seems to me that it is very little more when you buy food for 3 or 5 people.“