The Coffee Bean & Tea Leaf - 763 Americana Way

Wow what a joke. Went in to get a medium size iced coffee got about 95% ice 5% coffee. After 3 sips the drink literally finished. Not a big deal I figured I'll just go back and get a refill aren't they .25 cents anyways?!?! I guess not the guy said he can't refill it for that price and need to pay full price. Coffee Bean lost a customer for life. Starbucks has much better customer service and incentives. I WILL NOT RECOMMEND COFFEE BEAN TO ANYONE.

I come here every morning because I work in the area. I've written 2 (5 star) reviews before because the service here was unbeatable. Liz was super awesome. She had our drinks ready by the time we were done ordering. Now I go in and your in there at least fir ten minutes. The drinks and food our still good but they seriously need an additional person working in order to provide customer service and get the people out the door.

I have been here a few times and the drinks are always made well by the friendly staff! The cafe is big and lets in a lot of light, a perfect place to sit and relax at after shopping. I love to add the no sugar added vanilla powder or the vanilla bean sauce to my beverages.