Cold Stone Creamery

$$ • Ice Cream, Frozen Yogurt, Custom Cakes

22503 Mission Blvd, Hayward
(510) 727-1203


Take-Out/Delivery Options


Reviews for Cold Stone Creamery

Before posting this I scanned the other reviews. To be blunt this place is terrible. The employees are extremely rude and unprofessional. I'm a pretty patient person as I too work in customer service. If you want to be eyeballed and treated like crap for purchasing overpriced ice cream then this is your place. The sign says "no more than 3 parties at a time" that's what the sign says. So we were the third party. A lady came in after us and the employee said nothing to her full review
Everybody craves about Cold Stone's ice cream cakes, so I had to try them out. I ordered online a create your own mini ice cream cake with fudge and almond mixed in the coffee ice cream, and chocolate frosting. The closest Cold Stone location to me is in Hayward and the pick up location said "inside the Lucky's", which I thought was weird, but went with it. A few days later (when it was time for pick up), I went to Lucky's on Mission and asked the lady behind the bakery if full review

Already wasn't a huge fan of cold stone since there are so many other options for family owned small business creameries in the East Bay, but this just solidified it. I hadn't been in years and we were down the street so I figured why not. Ice cream is subpar and service was ok. They weren't that busy when we went, maybe 3 families inside and 2 waiting in line outside. Felt super rushed while placing my order and then they got one of our orders wrong.

More Reviews(102)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

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