Cold Stone Creamery

$ • Ice Cream, Custom Cakes

Hours:
22503 Mission Blvd, Hayward
(510) 727-1203

Take-Out/Delivery Options

Cold Stone Creamery Reviews

3.3 (44)
I experienced such great customer service when I visited Cold Stone Creamery on Thanksgiving Day. I ordered two ice cream cakes for pick up, and before handing my cakes to me, a male worker asked if I wanted him to write anything on the cakes. I said no because I didn't pay extra for such and I didn't want him to do extra work on a holiday. He told me that he'd do it free of charge and that he would love to do so. How could I say no? I didn't take a picture because the cakes were...read full review

Super happy with this Cold Stone location! The ladies here today were wonderful! The place is super clean and service was great! We had Yessica make our ice creams and she killed it! She gave the perfect amount of ice cream and mixed in the toppings so well. She also didn't skimp out on the amount. I've been the cold stone in Fremont and this one beats it!

It's usually a hit or miss. Depending on who is working would depend on if the containers have enough ice cream or not.I usually base my tip on the quality from the previous visit and the day of the visit. So if I have 2 lousy visits in a row, then I will not leave a tip at all.With newer staff comes the learning curve of how much ice cream is needed for the different size containers.

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Hours

Monday 11AM - 9:30PM
Tuesday 11AM - 9:30PM
Wednesday 11AM - 9:30PM
Thursday 11AM - 9:30PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 9:30PM
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