$ • Coffee, Tea, Coffee Shops

28517 Hesperian Blvd, Hayward
(510) 780-0805


Take-Out/Delivery Options


Reviews for Starbucks

Horrible location!! This used to be my favorite location had no complaints with my drinks since they were always perfectly done but lately every single time I have gone through the drive thru I get my drinks horribly done, without the extra shots and other stuff I pay for. If I get a frap it will be very liquidy with crushed iced on top floating. Also, how can you mess up a simple drink, Iced caramel Macchiato( they always give it to me with almost all milk and barley any full review

Customer service is very bad, my Husband went to order tea and a puppuccino . Once he places his order his told rudley that "oh Puppuccino is just whipped cream". We all know what a Puppuccino is but if you had to call it whipped cream than the menu would have it as Whipped cream and not Puppuccino. If the staff can not follow proper standards than they should not be allowed to serve customers.

This Starbucks location definitely needs the district manager to interfere since they do not seem to follow Starbucks guidelines/protocol.
These people seem to close at whatever time they want and give you whatever THEY want... Worst customer service ever!!!

More Reviews(109)


Monday 4:30AM - 7PM
Tuesday 4:30AM - 7PM
Wednesday 4:30AM - 7PM
Thursday 4:30AM - 7PM
Friday 4:30AM - 7PM
Saturday 5AM - 7PM
Sunday 5AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.