Starbucks Coffee Company
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Starbucks Reviews
154 ratings
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Its literally always clean and the staff are so nice especially when its packed. I feel so bad when it gets packed but they always do an amazing job!! People are way too harsh on customer service and need to be more empathetic about customer service employees, especially in starbucks.
For real, everyone is so nice here. They go out of their way to be friendly and positive and everything is done right.
I dont usually review Starbucks locations unless they really impress me. This is one of the biggest ive seen. It is inviting, and they aren't like most locations that want you to leave when you get your coffee. This is a great location to stop at while out and about in Monterey. The coffee was amazing. Perfect for those chilly evenings! Great Service! Great location!
Hours
| Monday | 3:30AM - 11PM |
| Tuesday | 3:30AM - 11PM |
| Wednesday | 3:30AM - 11PM |
| Thursday | 3:30AM - 11PM |
| Friday | 3:30AM - 11:30PM |
| Saturday | 4:30AM - 11:30PM |
| Sunday | 4:30AM - 11PM |
Starbucks Coffee Company is a large, inviting location in Monterey, perfect for stopping while out and about. The coffee is amazing, great for chilly evenings, and the service is great. Staff are always super friendly, and the drinks taste great. One customer loved the Caramel Frappuccino with extra caramel without coffee and Double Bacon sandwich, calling them the perfect combination. However, the drive-thru wait times are rough, with customers sitting in line for 20–30 minutes even when the lot doesn't look busy. The line loops around the building, stalls for a long time, then moves quickly, then stalls again. Inside, 7–8 people ahead usually takes 10–15 minutes, but the same number of cars in the drive-thru takes double that. There have also been complaints about inconsistent pricing, where a venti cup of ice with 6 scoops of matcha, normally $4–$6, suddenly costs about $8. Customers should be charged for what they actually order, nothing more, nothing less. Despite these issues, the staff apologized for the wait and are always polite. Easy parking depends on the hours of the day. Dietary restrictions are accommodated with oatmilk.