El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Mashed Potatoes with Gravy and Chicken
2pc Chicken - Leg & Thigh Meal
Double Chicken Avocado Salad
Double Chicken Tostada Salad
3 Piece Double Rice Combo
Regular Chips & Guacamole
Tacos and Grilled Chicken
Shredded Chicken Nachos
Original Pollo Bowl
Three Piece Combo
El Pollo Loco Reviews
223 ratings
Share your opinion about El Pollo Loco
Like the food and service
Love el pollo loco great taste 👍👍👍great customer service
I paid 1.10$ for each extra cilantro dressing. I’m wondering if i decide not to get any, do I get 1.10 discount on my food? I feel like I’ve been getting robbed all these years.
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
El Pollo Loco serves delicious food that customers enjoy, providing a great alternative to burgers and fried food. The restaurant is clean and generally offers kind and polite customer service, though some staff members may seem unenthusiastic at times. Recently, some customers have reported issues with their orders, such as receiving an imbalanced family meal that included mostly drumsticks and chicken breasts cut in half. Additionally, a few have noted that the coleslaw was dry and lacked dressing. While there have been complaints about the restaurant's atmosphere, such as homeless individuals wandering inside, these issues seem to be beyond the restaurant's control. Despite these challenges, certain staff members, like Dezmond, have been recognized for their excellent customer service, being patient, kind, and friendly, which adds to the overall experience at El Pollo Loco.