El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
3 Piezas de Pollo Al Carbón
Double Chicken Avocado Salad
Arroz Con Pollo Y Frijoles
4pc Half Chicken Meal
Classic Tostada Salad
Pico De Gallo Medium
Double Chicken Bowl
Chips and Guacamole
24 Piece Meal
Pollo Bowl
El Pollo Loco Reviews
202 ratings
Share your opinion about El Pollo Loco
food was good 👍and reasonable price 😋
Food was goos some was dry but that's on me I came towards the end of the day
Service was responsive
Clean parking lot some slashed seats inside
But overall id rate it for a gast food place 8/10
Would eat here again
Service was responsive
Clean parking lot some slashed seats inside
But overall id rate it for a gast food place 8/10
Would eat here again
Food was great. But place was dirty. Dirty tables, sticky floors, torn and filthy seats..
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
El Pollo Loco is a convenient and modern restaurant where customers can place orders using digital kiosks, making the process quick and easy. The seating area is clean and reasonable, although some customers have had issues with the food quality, including undercooked chicken and unpleasant flavors. Despite this, the restaurant offers a variety of options, including salads and chicken dishes. However, be prepared for potential parking hassles and cleanliness issues in the restrooms.
The food is always great, freshly made, and consistent. The customer service is also outstanding, especially when you consider what the employees have to deal with, such as homeless people suddenly going into outrageous episodes, others going through the trash cans, and regular customers who are too dumb to place an order. This location needs a Security Officer, regular restroom cleaning, and removal of the taco stand that sets up right in front of their location because of the smoke they generate with their grilling outside.
The pico de gallo is a favorite, but there is never enough provided. Customers can go inside the restaurant, after the drive-thru, and ask for a water cup to fill with the yummy pico de gallo sauce. The manager is also very professional and polite, helping customers who are having trouble with the digital kiosks.