“Everything was okay until flies invaded. It was like someone opened the door near some dumpsters and left it open. Not sure how it happened. The layout doesn't allow for much comfort if you're eating in. All gender restrooms including sinks could use some attention. Nice staff.“
“Tammy and Darlene make this Starbucks location absolutely outstanding! Every morning they greet me with genuine warmth, incredible energy, and the kind of service that makes you want to come back again and again. They’re consistent, professional, and always go above and beyond to make sure everything is perfect.
As a parent, I also feel completely confident when my daughter stops by after school — I know she’ll be taken care of by people I can trust. That peace of mind means a lot.
This store sets the standard for what great customer service should be, and Tammy and Darlene are the reason why.“
“One of the favorite drive thru , they always are very comforting with the customer , less wait time and easy grab and go. I have been to this place for the past two years and I would like to take this Starbucks wherever I go , that’s how amazing they are ❤️“
“I went to Safeway Los Gatos today. I pay my items at the self service machine. I start scanning my items then the machine voice kept telling me to remove the items in the baggage. So I put my item in the other side of the machine and continue scanning. But the machine still telling me to remove it. So I called for help. I lady came and scan her ID. She asked me if I can all the items in my grocery bag. I said yes, so he left. So I continue to scan the last Item which is the cherries, that costs me 19 bucks. Then I proceeds to pay it. After I pay and have my receipt, I Look at it and call back the lady to help cuz the other items didn’t registered? Then she start yelling at me. She said that she asked me if the items in the bag’s already scan? Which I answered her yes, because It’s true that I did scan it, but didn’t know it wasn’t ho through. So I told her that okay Im sorry I didn’t know, and just help me to do something so I can pay it. She brought me to the other machine and she start scanning it and she still mad. When everything ready to pay. I put my card. Then something pop up on the screen and I cannot continue. The machine is little higher than me, so I can’t see what is it. So I asked her what is it! She lower it and said it’s questioner. She hit the number 10. Then I asked her oh.. is that a survey question? She said yes and I click cancel. So I told her NO.. you click the 10. What a liar! After she yell at me she think she deserves 10? Well it’s not about the survey for me it’s about how she handled the situations. I didn’t even realized how easy it is to solve. If I know that I will just to scan again the items that not registered the first time and pay it, I should do it myself and not bother her. But my brain didn’t work that time. My BAD!!“
“I love this Starbucks location it always has good music playing and great location. I love Jenn the Manager because she is so personable and always says hi to me. Then the Barista Lucia is really nice and friendly. I highly recommend this location plus there is always parking.“