Starbucks in Merced

“I truly appreciate the staff at this location. Not once have they messed up my order and they are beyond patient and helpful (thanks to them I found my favoritedrink). Every time I go to the Starbucks by my house whenever I'm in a rush I get very disappointed.“

“I ran in earlier and ordered a chai latte with extra chai. They gave me a dirty chai which means it had coffee in it so when I went back she made me a new one for free and I kept the other one.

Wheelchair accessibility: There's wheelchair accessory seating, parking and entry and at the service window“

“So, I have tried to stay positive throughout Covid and other events that affect places of business, but this one I'm not sure I can! Ordered online with only option of "pick-up at counter", so drove up waited a bit for my p/u time then saw a family go to door then leave. So I went to door to have counter staff motion me to go through the drive-thru (which was 6 cars deep at the time!) Was not happy that I had to get down then drive thru & wait longer. Got to order window and worker tried to deflect my inconvenience when I suggested a sign to let customers know...he said they closed their doors for safety reasons while customers were walking up to a locked door with already purchased beverages! Not making any sense and putting MY SAFETY at risk also!“

“I never have to worry about running late to work when stopping here not only do they have your coffee ready in less then a minute the staff is so friendly and have already memorized my order this is the fastest Starbucks drive through I’ve ever been to! I pass up 2 other Starbucks on my ay to work just to go to this one because their customer services is amazing!“

“I had the pleasure of interacting with Vivian who was absolutely helpful in my indecisive decision. Vivian customer service was spectacular and her drinks recommendations were excellent and I enjoyed it very much absolutely scrumptious! Thank you Vivian! The barista AL also was very kind and confirmed our orders with offering to sprinkle additional cinnamon on our drinks. Vivian and Al thank you for your attention and excellent customer service it really goes a long way!“

“Hey Guys!
My Caramel Ribbon Crunch Frappucino was very good. My only recommendation: A bit, less ice. I had half a Venti size drink with coffee-flavored ice; no drink. If I wanted an "Icee" drink I'd go to 7-11. Thanks! UPDATE: Whomever made my Caramel Ribbon Crunch Frappucino at 10:30 am today, November 5, 2024 is THE BEST! Keep it up!!!! November 8 "Ingrid" ruined my drink. All whipped cream melted to milk, caramel syrup inside of cup no longer drizzled due to wait. After drop off, Door Dasher sat outside my house for five minutes!! Anybody receiving drinks after us will have drinks negatively impacted as well.“

“I visited this starbucks a day after a poweroutage at the store leaving some equipment down. Despite that the employees were amazing and working hard! Especially Greg! Greg made sure to welcome everyone that walked in and checked in with new customers if they had ordered yet or were waiting for a mobile order. Greg had amazing customer service and is an asset to the company and location!“