Starbucks in Modesto

“The morning crew is always kind, cheerful, helpful, and get my drink correct every time. I love coming here in the morning, as it brightens the start of my day!

The afternoon crew, on the other hand, are always rude, dismissive, obviously don't want to be there, and get my drinks wrong constantly. There is an employee there with the name tag "Manny" who gave me half the normal amount of whipped cream, when I paid for extra whipped cream, and then when I asked for it to be corrected, he refused to help me, and the girl he was working with rolled her eyes at me and added a tiny spurt to the top. Since then, they have been extra cold towards me, try to make me leave, and give the bare minimum. They make the drinks extra icy, as I did an experiment once getting the same drink in the morning and afternoon, and the one in the morning was made perfectly, and the one made in the afternoon was an icy, flavorless mess.

As a manager in the fast beverage industry, I know how difficult it can be to go through rushes and make every beverage correctly while still maintaining a smile for the customer. But there is never a rush, and it is never busy in the afternoon, and I can't help but to wonder if it's because of the lack of care from the employees on duty during that time period. The biggest rush always seems to be in the morning, and my drink is never incorrect, and I always feel welcomed even in the fast-paced environment that is a morning rush in the world's largest coffee chain. A huge difference from the snotty behavior of the afternoon crew.

All in all, definitely come to this location in the mornings, but plan on the rush causing you to wait a little longer than usual! Avoid in the afternoon at all costs!“

“I'm that kind of customer that wants everything perfect customized, 👌 in this starsbucks, they understand how to make my drink, thats why this is my favorite store, I told them all the time and today Lilly helped me and she was nice and polite so as the rest of the crew. Thank you guys.“

“Omar cesar was a fantastico man, omar made my drink wrong but fixed it quickly. Omar cesar was when i ordered the new pumpkin spice and he gave it to me fat but raw. I asked for more pumpkin and omar cesar was the guy to give it to me. Kind soul“

“I want to do a shout out to Reign and Jess they make this location a welcoming environment and always brighten my day they greet me by name witch makes me feel welcome Reign is a kind soul who always says hi always remembers just how I like my coffee Jess is our familys favorite baristaaaaaa so warm and kind and patient when my children order she intentionally listens and makes them feel confident These two make this store our favorite! They are the heart of Starbucks your emoylees who are pulled in any directions but also show up with a smile and warm welcome I intentionally go back because of these two“

“If this is the Starbucks located on Kansas not sure which one it did not state on the beginning of this survey, but if it is the Kansas location, THIER a definite 5 star. There very clean, fast in preparing your order and very friendly as a matter of fact theirs one particular well 2 but one I know their name is Christan and he makes sure to remember his customers orders by heart, greets them by THIER name and is very respectful and polite , theirs one more person who does that I just don't know her name. But yes if say hands down A++“

“I love this place, especially the employees, but everything is so expensive!

Parking: It's a large shared parking lot for 4 or 5 separate businesses

Wheelchair accessibility: I rarely see a business without wheelchair access.“

“One of the best experiences ever! The whole team greeted me when I walked in! They were super nice and friendly! When I asked to order a traveler they said it would be ready in just a few mins! They even walked out the order to me in the lobby! Above and beyond service! 💯“

“Friendly staff. Greeted as you walk in. Takes your drink and food orders and prepares them in a timely manner. Has seating to have a visit with your friend and drink your favorite beverage. Or have to do some cramming for that test or catch up on homework.“

“They are always very friendly. Unlike supermarket staff. Starbucks employees are very courteous and professional. All the products are always top notch and we always return to Starbucks wherever we go. Thank you so much. This particular location is very small but the service is great and the preparations are very fast. There is excellent parking as it is inside the OBrien supermarket.“

“Had a bad day. Doordash messed up on my order. Gave to neighbor. Ran down there in my pajamas to Starbucks to reorder. Just wasn't my day. The gals at Starbucks came together and bought my sandwich. Nothing could ever replace that moment, as I'm balling in the driveway. A " break" is what some need or just a helping hand or a little gift like a Starbucks sandwich. Thank you to Starbucks, I will never look at you guys the same way again ??“

“Okay, I don't normally go to Starbucks. But one of my clients gifted me with a gift card a couple of months ago and I finally decided to use it. Y'ALL. Let me tell you, if you haven't tried this breakfast sandwich, why not?! It's the double bacon cheddar breakfast croissant. Not only was it delicious, it was a really great price and packed with protein! This isn't how I normally do reviews. I'm sure this particular location was great and if I would have ordered coffee, I'm sure I would have liked it just fine. That aside, go try this breakfast sandwich. I gobbled it up so quickly that I didn't have a chance to take a picture of it. This is a screen grab. Order this breakfast sandwich. It's affordable, it's full of protein, and it's YUMMY! 😋“

“I love this place. It reminds me of a friendly grocery store back in Iowa where everyone makes you feel like their happy you came in. I love the little area to buy small gifts. A great place to shop ! Very friendly staff and the store is always clean and well stocked.“

“This Starbucks has great costumer service and makes my drinks perfect every time! The only downside is how loud it gets at this location, if you’re looking for somewhere to study this probably is not the best location because of the lobby music being so loud! Other than that I would def give this place 5 stars.“

“The main reason I came to this Starbucks is due to the dominos and connect 4 unfortunately it was taken out. Everytime I brought my kids here they were just as excited as I was, they knew they get to play games and eat and enjoy themselves. I’m genuinely unhappy with these being taken out in order to “look the same as other Starbucks” my lady and I spend way too much here, please reconsider management or upper management this is serious to me and my kids. The community of younger kids will appreciate this especially my kids….“

“Rachel gave me a sample of her twist on a pistachio latte and I was hooked. In fact the lady behind me ended up ordering one too!!! Rachel is amazing with her service and is so delightful and friendly. Sad she couldn’t accept a tip so I came here to give her recognition. Thank you!!!“

“Came to the mall twice this week and both times the store was crazy busy. Both times I was served super fast, everyone was friendly and my drink and food items were perfect! Side note: the manager was very helpful in helping me find an item I’ve been looking for. Thanks a bunch!“

“Do not recommend this Starbucks. Asked for sweet cream in my shaken expresso and got a cup of cream. Went in wanted money back and the manager was rude. Yes I came in hot. 2nd time they screwed me. And did you know the frappucinos have coffee flavor no caffeine unless you ask. But the new Dutch bros right down the street has coffee in every drink on the menu.“

“This local Starbucks is the freakin best. Not only the only one I got to in town, but the best customer service and experience there.
They have learned to make my drink when I did complain a few times lol but honestly went over and beyond for me and till now over a year I get the best experience from each and everyone there. From knowing my drink to putting cute quotes on it , to smiles every morning. The best staff. I do not go to any other location other than this one. Thank u guys for a good experience always“

“Great atmosphere bring the office friend's, family, or have a get-together. Welcoming atmosphere with great vibes.

Parking: More than enough parking spaces.

Kid-friendliness: Staff is great with the little one's.

Wheelchair accessibility: Perfect“

“I don't come to this location often but their service here is excellent. They were starting to pick up in business and still attend to my needs. Every associate was patient and kind. I would love to give Marvella a shout out!! She was kind and understanding. Thank you all for your customer service.“

“The lady that completed mine and my husband's drive thru order at 5:10pm deserves all of the positive praise. We had actually been having a really crap week, and her act of kindness when the frog pops weren't available and notes on the drinks just brightened our entire day. (The order was a 10/10 for taste and prep as always!)

Thank you so much for your kindness 💗“

“Haven't been inside this location, but I really like it. I like that they have an outdoor seating area. It was perfect. We will definitely return, they also have a private conference room! Perfect for corporate presentations on the go. I am pleasantly surprised about this location.Inside was clean, staff was friendly and helpful! I needed sugar-free, low-carb drinks, and the staff was able to recommend plenty of options, which I appreciate!10/10!

Dietary restrictions: They have sugar-free, low-carb options!“