“Salads are smaller than they used to be with less meat, cashier left a salad that had been sampled on the counter, when I brought it up to her she said the lady before had sampled it. When I went back to get a dessert at least 15 mins or more it was behind but still on the countertop. Not like it used to be when I first went there.“
“My order was not to the standards I expected. It was bad, so I went to get a refund. I received top tier customer service from the manager on staff, Regina. She listened, and she did what she could to make the situation right. Thank you Regina for you compassion, care, and attentiveness to a customer's needs. As consumers we spend a lot of money to keep fast food in business. She needs a raise Panera. She is making your store run for us. Thank you!“