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“The Moreno Valley location has a welcoming atmosphere. I go there often since I work in the area. Mark (I believe Assistant Manager) displays outstanding hospitality skills -consistently. Genuine hospitality; he is eager to please the customer, he makes eye contact when speaking to you, respectful, quick at problem solving, great time management. I don't know Mark in a personal level, I simply value when an employee leaves such positive lasting impression with a customer.“
“I don’t even live in California, but I had to leave a review. My nephew was staying in the PICU at this hospital and I wanted to send him and my sister dinner through Uber Eats. The driver never delivered the meal to the receptionist, but to the order pickup shelf at this Panera. I called and Lizzie was an angel on earth and took the order up to the PICU to my nephews room.
Lizzie, thank you for being so kind and going out of your way to do something that was so obviously out of your normal job. You deserve a raise for sure. Seriously so kind! Little man enjoyed his dinner all because of YOU! :-)“