Cold Stone Creamery

CLOSED
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About Cold Stone Creamery

Cold Stone Creamery is a popular ice cream shop known for its delicious ice cream cakes. While the ice cream cakes are generally well-received, the restaurant has faced challenges in providing consistent service. Customers have reported issues with the ice cream not being cold enough, as well as difficulties in obtaining their customized orders due to staffing shortages. Despite these service-related challenges, the regular cakes are described as tasting quite good, leaving some customers feeling shortchanged by the overall experience.

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Cold Stone Creamery Menu
Cold Stone Creamery Menu

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Cold Stone Creamery
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Cold Stone Creamery Reviews

2.7
75 ratings
5
67%
1
33%
Food
5.0
Atmosphere
3.0
Service
4.0
I would rate atmosphere higher but we really need to do something about climate change

Vegetarian options: ice cream.
Nice ice cream parlor
The ice cream cakes are fine but getting consistent service is tough here. We ordered a cake in advance. However on the day of, they were closed, despite their social media handles showing them as open. We called them multiple times - finally they opened in the evening and said they couldn’t give us the customized cake as they were short staffed. They gave us a regular cake which tasted quite good, but the service really left us feeling shortchanged.

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