Shake Shack El Paseo
$ • Burgers, Ice CreamAbout Shake Shack El Paseo
Customers' Favorites
Cheeseburger
Shackburger
Fries
Shake Shack El Paseo Reviews
111 ratings
Share your opinion about Shake Shack El Paseo
My husband and I tried shake shack for the first time ever, and it was amazing!! The food was so good and fresh. John was amazing as well. He helped us order, answered all our questions, and he made us feel so welcomed. John brought our food to our table, asked us if we needed anything, and in between customers he would walk the floor and check on everyone. He was very sweet.
This is the first time I've ever been to Shake Shack. And I fell in love!! The food is super fresh and delicious. You can tell. The whole building is clean and the AC blows super cold. All of the staff are super friendly and accommodating. However, one staff member stands out the most! His name is John! He went above and beyond to accommodate me and my wife and give us an amazing experience! 10 stars for John and his cool necklace! Will definitely be coming back soon!
awesome service here, loved it!
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Shake Shack El Paseo offers a casual dining experience with friendly customer service and a clean environment. Several reviews highlight the welcoming attitude of staff, with one employee, Josue, standing out for genuinely wanting to make the experience better. The restaurant’s location on the fancy drag in Palm Desert suggests a slightly upscale vibe, but the food reflects typical fast food quality.
The menu features burgers, fries, and shakes, with some reviews mentioning that the burgers are made of 100% Angus beef and include options like the Shack Stack, which combines a burger with a crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, served on a toasted potato bun. Fries are available in Parmesan garlic flavor with garlic dipping sauce, and shakes are generally good, though some find them not exceptional. A few reviews note that the fries and burgers are okay but nothing special, with prices around $50 to $60 for multiple items, and some feeling that the food could be better or more flavorful.
Overall, Shake Shack El Paseo provides decent food with friendly service, but it may not stand out compared to other local restaurants offering better taste at lower prices. The experience is pleasant but may be a one-time visit for some.