McDonald's in Placentia

“Came through the drive-thru around midnight and was surprised by how quick and smooth it went. The team was still friendly and energetic, even that late. Food was fresh, fries were hot, and they got the order right the first time. Great spot for a reliable late-night bite.“

“I had to leave a comment about this location. I stopped inside and just wanted a plain biscuit. The cashier saw me looking at the menu looking for an option to order a plain biscuit & helped me order it. Didn't know it would be a bit tricky with their menu, but regardless I was immediately assisted at the touchscreen kiosk. I decided to stay and eat there instead of taking it to go like I originally asked the cashier. Upon opening my order, I had a muffin with egg n cheese instead of a plain biscuit. .. I politely asked the same cashier ( Charlene) who had helped me order it if I could possibly get a plain biscuit. She was so incredibly helpful genuine in her apology and fixed my order within less then 2-3 mins from taking the order back. She displayed the same with every customer who came in. She should be rewarded in some fashion for setting a level of expectation to deliver excellent customer service to each customer coming in thru the door.
She stood out from the whole staff there, McDonalds should have a Charlene in all their restaurants! Thank you for your hard work and excellent service, Charlene. This location is lucky to have you there.“