Jersey Mike's Subs in Poway

“Jay was so nice and warm when I ordered my food today and he answered my questions clearly with a smile. Today is Sept 13, 2024 I went there around 6pm. The other staff with him needs to smile more like him. It brings joy to us customers but all in all they tried their best to be nice.
Just more smiles is my comment but they were all doing their best.
Kudos to Jay!!!“

“I didn't get the name of the young lady who made our sandwiches, but she was so pleasant and personable. It was my first time visiting this location, and it was the best service I've ever had. My son and I ordered #7s, and we both agreed they were the best we've ever had.“

“Most of my purchases are in-store, but from time to time, I place pickup orders. Unfortunately, Ive noticed that the quality of my pickup sandwiches is consistently lower, which is why I wanted to reach out. The assembly tends to be sloppy, there's never enough shredded lettuce, and overall, the sandwich looks and feels thinner compared to the ones made in front of me. I hope the staff understands that even when no one is watching, every sandwich should be made with the same care and quality. I hope this feedback helps improve the experience for all customers.“