Customers` Favorites
“Robin came through for my 70th birthday! Delicious Macarons made just for me! Highly recommend her!!“
“Sitting on the footpath/sidewalk having a Coffee and Pastry is one of life's pleasures - particularly in the warm dry sunshine of Palo Alto California. Palo Alto Baking Company on California Avenue have a myriad of tasty delights on display - only sorry I was'nt there longer to try more of them - as they all looked inviting.. Good service in a pleasant place - and time to sit and enjoy.“
Customers` Favorites
“Must try Affogato!! Espresso poured over Vanilla ice cream or over your favorite ice cream. Delicious 😋“
Customers` Favorites
“THE BEST cheesecake you will ever have! 5 stars“
Customers` Favorites
“Great service, delicious treats, and lovely patio for outdoor dining💕“
Customers` Favorites
“Yesterday I purchased the guava coffee cake and tiramisu from The Kibler Elf at the Italian Festival in San Jose. Delicious!!! I can't wait to have more of their products. Yum yum yum yum yum!“
“My wife and I online-ordered some goodies from Deja Vu recently. The best Chocolate Babka ever with lots of chocolate, a hint of cinnamon and very moist. They must have used a high quality of cocoa. You can taste the passion and love the chef put into her cakes. This is a local hidden gem!“
Customers` Favorites
“Not only are the cookies spectacular but Lizzy made an amazing chocolate cake for my wife’s birthday.“
“BethAnn did an excellent job for the cake for our daughter's wedding at Mountain Terrace in Woodside! The cake was in a naked cake style with lemon pucker up flavor. It was just the way the groom and bride requested it! BethAnn was easy to work with and accommodated their schedule for the tasting as they lived out of the state. We would recommend Studio Cake for your wedding!“
Customers` Favorites
“Randomly visited and bought two pieces for yesterday. I was a bit skeptical about the price/value (a bit pricer than Lady M), but after trying the cakes, my families and I all think it deserves! Cakes are fresh and flavorable, with just right sweetness. We love both the passionfruit and the sesame flavors. The sesame one was especially beyond our expectation. Out of our heart, we recommend this shop and will visit more times in the future.“
Customers` Favorites
“Excellent quality. This is the Asian bakery we keep coming back to over and over again. I particularly recommend the scallion bun, I get that more than anything else, but the Portuguese egg tarts and pineapple cakes deserve honourable mention. It’s all good though.“
Customers` Favorites
“Incredible choice of pastries! Wow! First time visit did not disappoint 😊“
Customers` Favorites
“I ordered 2 slices of cake through Lady M’s official website. When I picked it up, the box was sealed, so I didn’t check it until I got back to San Francisco — only to find out they gave me the wrong flavor. I had ordered the Dubai Chocolate but was given Sesame instead.
I immediately submitted a refund request, but after an entire week, no one followed up. I reached out through online chat, and instead of helping, the representative told me I needed to contact a third-party platform. I had to point out that I placed the order *directly* on their website — only then did they change their story and say I should call customer service.
I called and was then told I needed to email them instead. I emailed right away. It’s now been another week, and still no response.
This has been a very frustrating and disappointing experience. For a brand that positions itself as premium, their customer service is shockingly disorganized and unresponsive. I expected much better, and I would caution others against using their website
[Update]
After posting my review, Lady M’s team reached out and followed up on the issue. I appreciate that they took the initiative to make things right, and their gesture was thoughtful. While the original experience was disappointing, I’m glad they took the time to respond and resolve it.“
Customers` Favorites
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“They have a great selection of desserts and tarts. We tried many items there and everything was excellent. We also ordered a kids custom cake and Sweet table of mini's and it turned out perfect! My personal favorites include the petits fours cookies, eclairs, vanilla cake with strawberries and their delicious coffee/ Lattes. Their breakfast and lunch sandwiches are a must try! They now also have Gelato! My husband recently placed a corporate catering order from them for a variety of breakfast and dessert items and was very happy as well. Highly recommend!“