El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Classic Chicken Tostada Salad
Double Chicken Avocado Salad
Classic Chicken Burrito Combo
Double Chicken Tostada Salad
Double Protein Fajita Bowl
Chips & Guacamole Large
Original Pollo Bowl
Menú de Pollo Loco
3pc Chicken Combo
Chicken and Rice
El Pollo Loco Reviews
192 ratings
Share your opinion about El Pollo Loco
Delicious healthy food and good customer service. Neat environment.
The Riverside plaza has the best El Pollo loco that location has the best employees they are so cool they get your order to you fast even if it's crowded always nice and clean inside out they make you feel loved when you go there
Chicken was cooked perfectly this visit
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
El Pollo Loco offers good food, but service can be inconsistent. Ordering is now at unmanned stations, which sometimes leads to forgotten items and additional charges. Some customers have noted that portions are smaller, the food can be colder, and prices are higher than before. While the food quality remains generally good, improvements in courtesy and ensuring complete orders are needed for a better dining experience. Customers also mentioned that staff, especially during busy hours, can sometimes be unpleasant when asked for help. However, there are positive notes about staff members like Ashton, who is helpful and courteous when taking orders. Overall, the restaurant still provides tasty meals, but better customer service and order accuracy would make the experience much better.