Customers` Favorites
Customers` Favorites
“Not sure exactly where to start but this restaurant has some serious customer service issues and that's just one category we were very disappointed in. We ordered online last night to try it out as we saw so many great reviews for the food so we broke from tradition and on my birthday we decided to eat here. All we ordered was a Helen, Cheese Fondue, and the Meatball rigatoni. I received an email stating the food would be ready in about 45 minutes. We left 35 minutes later as it's only up the street from where we live. As we arrive we noticed it's a little corner spot with patrons and appears to be more of a quaint little sit down restaurant and my wife and I thought maybe next time we just come in instead of take out. We stood there for about 2-3 minutes and then guy yells from across the room that he will be with us in a minute. He didn't seem to have anything he was really doing but ok. So finally an older guy comes over and asks us if we have been helped. We told him we were there to pick up our order, and he says he will go check on it. After a few minutes he comes back and says he tried to call us (no record of any missed calls on my phone) and that the rigatoni with meatballs was not available and he wasn't sure how it let us order that online. We don't know either and we definitely know you didn't try calling us to tell us that. Anyways he provided the option for a refund or to make my wife another dish. He mentioned shrimp scampi as the alternative, now the rigatoni was $25 a plate and they didn't even have shrimp scampi on the menu so I was skeptical since usually if they make something good it would be on their menu. So we waited for another 10 minutes for this SCAMpi. I capitalize scam because that's exactly how we felt when they tried to give us this alternative dish and we looked at it. I wish I had taken a picture of what they brought out for $25.... It was literally a small portion of large macaroni noodles, and no more than maybe 6-7 small chunks of shrimp in some greasy sauce that looked totally unseasoned... Gross. I wouldn't feed anything that dish and they should have never tried to replace a main dish like that with something as disappointing as what we received. So I took the container back into the restaurant as we hadn't left the parking lot as I wanted to see first just what they felt was comparable to the $25 we just spent. I found the guy who helped us and just explained that we wanted the refund and the scampi was not acceptable. He said ok and said right after that the refund was already processed. Now to the other food. The pizza was $23 and the cheese fondue was $13. Normally $23 for a pizza isn't crazy, but this was literally the size of a medium if that, and was extremely bare of ingredients. It taste pretty good, but wasnt worth the money at all. I don't eat a lot, and I was able to eat half of this pizza alone without even blinking. The cheese fondue was ok but not memorable. So now today I get up and take a look at my bank account to see if the refund was actually processed, and what do I see? Instead of a refund, I was charged again for that SCAMpi and not actually refunded! I wouldn't dine here again with the lack of customer service, value, and lack of integrity. I will be going back in again to get this straightened out and am not happy about it.“
Customers` Favorites
“5 stars! Fresh Dough, good pizza, friendly staff🔥“
Customers` Favorites
“This place is legit. Everything we had was fantastic: Curry Chicken Masala Pizza Pepperoni and Cheese Pizza Masala Chips Desi Garlic Sticks Chocolate Chip Cookie“
Customers` Favorites
“On, Friday, January 24th we came in as a large party (9 adults, and 10 children) with no reservation for a poorly planned birthday celebration. We came in around 4:30, and were told they didn't have the space to accommodate us right then, BUT they would have their large room available in an hour when the waitress running the room started her shift. I know we were so lucky it was available but I just appreciated so much being accommodated considering our poor planning. In the future we will be sure to make a reservation well in advance. We managed to kill an hour, and when we got back and seated in the large room, we realized quickly it was worth the wait. It's a large room with a door, that we had primarily to ourselves the entire time. Our amazing waitress got an order in quickly for breadsticks (which were so delicious) to keep the hungry kids settled. Which was very appreciated. She was just so patient and kind with our chaotic group. She seemed at ease, was friendly and kept everything organized. The food as always was delicious. Everything was so good. The salads, the wings, the pizzas... everything I've come to love at Old town pizza. My absolute favorite pizza place hands down. Aside from the food being consistently delicious, the service here is excellent. The staff is amazing... from the host to the pick up counter. This was my birthday pick and not only was I beyond happy with the experience, so was everyone in my party. Some were new customers who raved about the food and some had never experienced your sit down service before. Everyone walked away full and happy. I could not have asked for a better experience. I just feel bad I waited so long to write this. I will continue to rave about OTP to anyone who will listen and I will be back again soon. Thank you OTP Roseville.“
Customers` Favorites
“Avoid This PLACE-Terrible Service and Stale Pizza1 i USED TO ENJOY THIS Pizza place“
Customers` Favorites
“The best Vegan pizza in town!!“
Customers` Favorites
“Wonderful pizza, the crust was perfect.“
Customers` Favorites
“Great good and a great customer experience!“
Customers` Favorites
“Great pizza. Great place. Ordered a pizza and was delivered the wrong one. Called the place and they came with the right one quick. And they were super nice about it. Love this place. In a world where customer service seems to be dying, they raise the bar. And the pizza is bomb!“
Customers` Favorites
“Loved the ambiance and lighting from the get go. Our server was super nice. I forgot her name but she had a dark hair, medium height, slender build and maybe mid thirtys. Our food was all delish and good portions. I had the Rib Eye with Mashed and Brussels. Sooo darn good. The Mango Habanero wings were crispy and saucy. We also had some Signature Burgers (good flavor and juicy), Kids Pepperoni Pizza (nice size and freshly made), Wedge Salad (perfectly cold and tossed in dressing) and the Cheese Bread (good portion and yummy.) Dessert was the Chocolate Chip Cookie topped with vanilla ice cream and chocolate/ caramel drizzle and it was a perfect end to a wonderful meal. Will be returning soon.
Kid-friendliness: I was pleasantly surprised that they had a kids menu and mocktails which my kiddos enjoyed and it made them feel fancy.“
Customers` Favorites
“The food was great and was cooked just as requested. The waitress was kind, friendly and respectful to us throughout our dining experience. It is a place that we will eat at again in the future.“
Customers` Favorites
“This is the best pizza and pasta-I also want to give a shout out to Anthony, who was very accommodating. Last time I ordered my order was wrong but I had already picked it up, and was at the house.. I called in and he made everything right and i was very pleased with his attitude and costumer service. Very nice staff here.“
Customers` Favorites
“I don't normally eat LC, but we ordered a couple pizzas for my son's 13th birthday party. I was pleasantly surprised at how fast and easy the online ordering process was, and how easy it was going into the shop and simply punching in a code for our pizzas. They were definitely hot and ready when they were supposed to be.“
Customers` Favorites
“Great place! Tonight we had the best time at the Roseville Chuck E Cheese! Chuck E got down on the ground and struck a fashion pose! That’s how much fun this place is! Customer service is great! They have wonderful birthday party packages too and can get everything included with it even cake!“
Customers` Favorites
“Great customer service! Pick up available earlier than anticipated. I finalized my order in the app after I finished my Save Mart shopping and by the time I drove my car in the parking lot to be close to Papa Murphy’s and walked in their store, the manager was handing me my order! 15 minutes (not 30)!“
Customers` Favorites
“We love Papa Murphy's. What's not to love about ordering and paying for your customized pizza online, walking into P-Murph's, grabbing it off the shelf, then heading home to throw it in to the pre-heated oven fresh, for hot pizza within 20ish minutes?“
Customers` Favorites
“First time and i love the white sauce and cheese bread! I will be back“
Customers` Favorites
“The pizza was ready on time, the service was great, and the food was delicious, but the price is much higher than it used to be, in comparison to buying cooked pizzas.The cost for a "Take 'N' Bake" pizza used to be considerably less expensive than cooked pizzas, but on this visit I realized that is no longer the case. Now it costs more to buy a pizza that you have to cook yourself than it does to by a pizza that's ready to eat, which makes it lose much of its appeal, in my opinion.“
Customers` Favorites
“My daughter made had her daughters 1year old birthday for her daughter. The servers did a fantastic job! All of them, they food was good! Pizza and salad. Such a nice day and wonderful time at scoreboards thanks ?“
Customers` Favorites
“The last 4 times I've ordered pizza for the kids have been from Pizza Twist. This is a new favorite and my new go to for a quick pizza. The place is welcoming and the staff is pleasant. The pizza itself is amazing. Personally, I think this pizza is much better than Round Table Pizza or Mt. Mike's, for a more reasonable price.
Vegetarian options: You can have them build a pizza the way you like.
Kid-friendliness: What kid doesn't like a good pizza“
Customers` Favorites
“First of all, absolutely killer prices for amazing pizza. They have such a variety of toppings, cheese choices, and other add-ons. I usually dont write reviews, but today in particular was one of the best experiences I've had. I recently had to switch to a vegan diet for health complications. I found pieology bis door dash, and was ecstatic to find a local place that offers an extended menu. After placing my order via door dash, I get a phone call from pieology. The man on the phone called to inform me that the cauliflower crust I ordered has cheese in it, and recommended that I switch to the gluten free crust since they were the same price. I was blown away that they not only took such care to notice my dietary needs, but also had the courtesy of giving me a call to discuss other options. I'm going to be a regular here now!“
Customers` Favorites
“I got two pizzas and one was free with the BOGO deal. They were delicious. I've ordered from Papa Murphy for the last 30 years. I love that I can have what I want on the pizza and I cook it myself. Great place. I will be back. This location is convenient and the staff were great.“
“Good pizza for the price, but not gourmet. More than just a few varieties as well. We ordered in advance and when we came to pick up; she joked that since I was late it would cost more. I thought it reasonable if it costs less when the pizza wasn't ready on time. But no, couldn't strike a deal. The pizza will stay the same price...“
Customers` Favorites
“The staff here is very nice, they embody everything it means when we say "customer first customer always" I actually made a mistake in my order (i said the wrong thing) and they were adiment they could start over I declined because I was taken back by how professional they handled the situation. A few minutes later they over cooked a few of my pizzas and it was a reminder that we are all human (and I ended up with the pizzas I wanted) I will def come back here as often as I can. The staff here on 12/13/24 evening shift deserves recognition. Thanks for hiring high quality young people“
Customers` Favorites
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“Good pizzas at reasonable prices“