$ • Ice Cream, Dessert, Frozen Yogurt

2101 Natomas Crossing Dr, Sacramento
(916) 928-1188


Take-Out/Delivery Options


Reviews for Baskin Robbins

This place is really bad! I ordered cake for my son's 8th Bday and I picked the lakers logo cake and when I came to pick it up it was just a plain yellow cake. When I talked to the manager, she said "Sorry I can refund your money," but it ruined my sons lakers theme bday. So please don't order cake from here.

They dont care about health and safety... I purchased an ice cream cake. Had it written on and when I got to my car I had a closer look at it and saw there was a hair underneath one of the letters. I brought it back inside the store and told them. The lady who i gave it to looked at it and said,, "omg I'm so sorry" and she took it to the back... she was already allowing me to find another cake to replace it... after about 15 min another lady came out with the cake and said " full review

I've been to this particular Baskin-Robbins numerous times with usually great customer service and product. Guess you can't get it right , as with tonight's experience. The banana royales were kid sized!! When questioned about the lack of ice cream, the disheveled young lady proceeds to dismissively say they use kid scoops in the banana royals!‍ Never seen or heard of such a thing!! Still trying to verify her statement!

More Reviews(71)


Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.