Benihana - San Francisco
$$$ • Japanese, Teppanyaki, Sushi Bars
Hours:
1737 Post St, San Francisco
(415) 563-4844
About Benihana
Customers' Favorites
Benihana Reviews
Share your opinion about Benihana - San Francisco
I absolutely LOVE Benihana!! Will be back soon!!
Horrible service bad management unkept very dirty management was mad when we asked for a clean table never going again
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Based on the reviews, Benihana offers a mix of experiences. The service can be amazing, with wait staff providing excellent service without needing to ask for refills. Some chefs, like Carlos, are very accurate and professional, making the food entertaining. The lobster and shrimps are really good. For special occasions like a son's 21st birthday, the staff makes it special with songs and a framed picture. However, the service can also be abysmal and completely missing. There are long waits, including a 45-minute wait between seating and the chef arriving. Reservations are not always honored, and the front desk may not set clear expectations. To-go orders can have issues, such as a bag ripping. The customer service line is not great, though one manager reached out to help resolve an issue. Overall, the food is always good, but the experience depends heavily on the specific visit.