Gong Cha - Eastridge Mall

$ • Bubble Tea, Coffee Shops

Hours:
Food Court, 2200 Eastridge Loop, San Jose
(408) 568-4907

Customers' Favorites

Gong Cha Reviews

Restaurantji Rating
3 (29)
Restaurantji Rating

Got one of their current bestsellers, Earl Grey Fresh Milk Tea. I chose 50% sugar level as recommended, but it’s still too sweet. Last time, I chose Milk Foam Special House Coffee from another location and loved it. This time, I got disappointed.The staff was fast and attentive (I only saw one). She was friendly and polite.Parking: Free mall parking lotsKid-friendliness: It’s milk tea!Wheelchair accessibility: Wheelchair entrance and roadside and elevators

Restaurantji Rating

I feel like I was violated paying almost $9 for a milk tea. All I asked was for a large matcha milk tea with brown sugar and the lady casually just charged extra because I wanted brown sugar. I don't know why I even bother going to these mall shops. They all lack customer service because they know people will buy regardless. One more shop to add to my list of never again.

Restaurantji Rating

Great milk tea with a reasonable price which lower than most of milk tea businesses. so convenience located next to ranch 99 market. I go there every time I shop at the market. I would recommend it.

More Reviews(120)

Ratings

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 8PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 11AM - 7PM
Updated on: